jitender parmar
OMChoosing option town was the best decision... Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic. Same experience shared by other friends i have recommended. Would like to go ahead with option town once again, and recommend others too. Big thanks and best wishes to option town team.
Lou Qad
JOOver the years I had some ups and downs… Over the years I had some ups and downs with the usage of Option town, but over the past few days I have been extremely happy with the online chat Experience. Jeffrey made the experience very pleasant and easy. He went above and beyond to accommodate me and my requirements and ensured i had all options available to me. Prompt, courteous and extremely professional. Well done Jeffrey, you are an asset to the company!
Dr. Mohammad Arif Siddiqui
OMMONEY not REFUNDED Worst customer support. I had 10 passes for OmanAir. The Airlines stopped operating on the route purchased for. The refund was promised with 5-7 days but not refunded yet. Everytime I contact the customer service they give a common response that the team is working on will get back to me within 24 to 48 hours but that never happens. Please beware guys before you run behind Optiontown to get your MONEY BACK
Khaled hab al rumman
GBThank You OptionTown- Ryan you are a Champ!! OptionTown is a trusted company to book airline tickets more than the airlines providers. I had several problems with different airline providers and OptionTown they do have their own rules and conditions when it comes to change booking. They were able to cancel and change my booking without any extra cost In less than 24 hours from my departure date. They are really a trusted company. Special thanks to Rayan from the customer service team who helped me and supported me. Ryan you are a champ Sir! Good luck for a successful more business to come in 2022. Regards KH
Alex Baby
OMI am so happy to inform the Option town… I am so happy to inform the Option town team, that we enjoyed our journey and good experience (Muscat to Cochin(India), responds at the right time, and did the needful changes once again thanks to the option town team, In future I am excepting such cooperation and help Alex Muscat