Great deals provided by Sammy he gave… Great deals provided by Sammy he gave me the great deal for my tickets. Good service support team.

Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

DO NOT USE IT! DO NOT USE IT! I booked a flight with them through Jetcost and after see they didn´t charge my credit card I call them to see what is the problem. First, they were answer my doubts and it seemed they were working but then, they just stopped to answer me and hanged up the phone. I called through another number phone, they just were mean with me and hanged up the phone multiples time. At the last time, they increased the price and again they were so mean with me and hanged up the phone.

Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.

Great customer service the gentleman… Great customer service the gentleman helped me for over an hour and was really patient with me and ended up finding a decent deal for a last minute flight. He also walked me through everything and made sure that I understood everything.