Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

Matthew provided great customer… Matthew provided great customer service. He was patient, understanding and met my personal wants. He also followed up, ensuring that I received my tickets and the information was correct.

Matthew Smith was helpful in getting me… Matthew Smith was helpful in getting me a flight. What I disliked is that I had chosen a deal on the website and was told it was unavailable but instead of getting a deal at the same price, I had to get a pricier offer.

I booked my round-trip.Come to find out… I booked my round-trip.Come to find out my trip was pending. When I called , they said that the seats were all sold out. But if I paid four hundred and fifty dollars I can be upgraded. They should not sell Seats if they are not available.

Sammy is the real deal Sammy is the real deal. Me, my friends and family will from now on only use Sammy. He is persistent until he delivers what he promised. How refreshing is that