Matthew provided great customer… Matthew provided great customer service. He was patient, understanding and met my personal wants. He also followed up, ensuring that I received my tickets and the information was correct.

Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.

NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE

What a great and easy experience Sammy… What a great and easy experience Sammy was wonderful to work with and I can’t wait to take my trip.

Last year I bought 7 flight tickets… Last year I bought 7 flight tickets through jetcost. Ana Garcia was very helpful at the beginning. But when she charged me the tickets on mi debit card, she charged me $170 extra. I talked to her several times and she agreed there was a mistake and promised to give that money back. Once she put her supervisor on the phone and he was very rude and unrespectful with me while he shouted to me. They told me that they were going to reverse my money but I'm still waiting. They have changed their phone number twice. I'm disappointed .