Jennifer Welker
GBMy goto site for affordable trips I use this website almost exclusively to book my travel. It’s best to book early but if you are a procrastinator like me, they do their best to get you an affordable flight. Sammy was my customer service representative today and he was incredibly helpful at finding flights that met our needs. He was friendly, professional, and set a goal to keep us happy in our reservation and he succeeded in doing so.
Alondra Cedeño
DODO NOT USE IT! DO NOT USE IT! I booked a flight with them through Jetcost and after see they didn´t charge my credit card I call them to see what is the problem. First, they were answer my doubts and it seemed they were working but then, they just stopped to answer me and hanged up the phone. I called through another number phone, they just were mean with me and hanged up the phone multiples time. At the last time, they increased the price and again they were so mean with me and hanged up the phone.
Monifa Cross
GBMatthew provided great customer… Matthew provided great customer service. He was patient, understanding and met my personal wants. He also followed up, ensuring that I received my tickets and the information was correct.
Erica
CAGood customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.
Court
GBGreat customer service the gentleman… Great customer service the gentleman helped me for over an hour and was really patient with me and ended up finding a decent deal for a last minute flight. He also walked me through everything and made sure that I understood everything.