Our family of six Our family of six, including two children, took a tour of London with Nick. He was the best tour guide I have had. He knows so much about the area and has a very genuine personality. He gave special attention to our grandchildren and made sure they were included.

Still Waiting for refund - Niagara Falls Afternoon Boat & Journey Behind the Falls Tour Part of the tour had to be canceled due to a technical issue. This is unfortunate, but can happen. What must not happen is that the tour is not reimbursed pro rata. No response whatsoever to the promised refund other than a text message with a brief apology. We would not book again.

Where is my refund?! Sigh, like others here, I am having the same refund headaches. On 12/28/19 I booked a tour out of Florence with takewalks.com for October 2020 and prepaid in full as required. Due to the pandemic I decided to cancel the tour. On 06/11/20 I completed their cancellation form and emailed it to them. They acknowledged receipt of same by email that day. Per their cancellation policy, I am entitled to a full refund. However, I have not heard a word since I canceled despite several followup emails inquiring about the status of the refund. I am now contacting my credit card company to dispute the charge.

Paris Ultimate Food Tour Julia was a fabulous tour guide. She sprinkled in some history as we enjoyed delicious cuisine around Paris. Highly recommend!

Two tours in Rome We did two separate tours in Rome italy. One was the colosseum and the other the Vatican. We had a different tour guide for each. I will say we were very impressed with both. The knowledge and experience of both guides was amazing. Both were personable, prompt, warm and engaging. My wife and I cannot say enough about our experience w takewalks.com and will definitely use their services in the future.