Railbookers

Fleet Street, EC4A 3DQ, London, United States
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4.10
Based on 20 Reviews

5

55.00%

4

25.00%

3

5.00%

2

5.00%

1

10.00%
About Railbookers

When it comes to independent rail holidays, Railbookers are the experts. Whether a luxury journey on the Venice Simplon-Orient-Express, an iconic trip through the Swiss Alps, combining a number of historic European cities or a Coast to Coast adventure across the USA or Canada, there’s a holiday for everyone. And flexibility is at the heart of everything we do. Adding in extra nights, extra destinations, combining different itineraries, adding additional excursions and private sightseeing are just some of the ways we make customer’s holidays truly theirs. Short breaks or longer stays, if the train goes there, so do Railbookers!

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Pat H
GB

Agreement and resolution After a prompt response from Railbookers and several followup conversations I'm editing my review. I specifically want to thank AJ. We agreed that mistakes were made during the booking process and also agreed to a satisfactory resolution.

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James Meyer
GB

Under the Tuscany Sun RailBookers has done a wonderful job of setting me up with my Italian vacation. We had such a good time in Italy they did everything right. To be honest, one thing went a little bit wrong but they quickly helped and remedied the problem with a simple phone call! I wouldn't use no other company than Railbookers they put us in the best hotels they give us the best layout of the entire itinerary everything went smooth as silk they are the most wonderful company I I would never give my money to any other agency. James Meyer , Tx

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David Wiseman
GB

Our booking agent took particular care… Our booking agent took particular care to find hotels that catered for Coeliacs and provided additional information on other suitable restaurants. All of our journeys were trouble free. The QR code for the City Tour booked for us did not work and we hope they will refund for having to pay twice. Our only other comment is that we travelled by rail from San Sebastian to Bilbao, a very scenic route but the bus would have taken 3 hours less.

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Carole
GB

Since writing my initial review of my… Since writing my initial review of my experience with Rail Bookers, I can't fault their response and the efforts they had to make to contact me. I have received reassurances that the glitch in their system has been rectified. That is the result I wanted.

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Diane
CA

Positive Experience My husband and I want to commend Daniela Inocencio. Due to an unforeseen medical situation we needed to make changes to a holiday booked through Railbookers. Daniela proved to be the best person to work with when coping with these changes. She made our planning so much smoother and did not get annoyed with the MANY questions and changes that were done throughout the planning process! She responded to our questions in a helpful and timely manner and is so wonderful to speak with over the telephone. In our opinion as a representative of Railbookers, Daniela has put the company in a very positive light, we highly commend Daniela due to her efforts on our behalf. We will not hesitate to pass on our opinion of Railbookers to friends and others due to our experience with Daniela!

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