Alison
GBEuropean Adventure We traveled by train from Berlin, Prague, Vienna and Budapest. Would highly recommend this as a way of exploring Europe. We had one little hiccup and were so impressed with Jillian who was able to reassure us and help us out.
Kay Miller
CHI’ve used railbookers in the past and wow how things have changed I’ve used railbookers in the past and was extremely satisfied with the care I received. People on the phone actually enjoyed their jobs; they gave me a call letting me know when the next thousands of dollars would be taken from my account; and were generally helpful with walking me through my first trip abroad. Apparently, all those employees have left, and I get are 20 year old females who have an attitude on the phone and think it’s a pain to have to deal with customer questions. No one called to tell me that the next installment would be taken out of my account, and I’ve heard from no one about my upcoming trip (less than a month away) and have not received my vouchers. A little worried at this point.
Alison Lynch
GBBrilliant advice and service from Railbookers We booked a week long trip to Switzerland and I can’t praise Railbookers enough. Daniella, who helped organise his trip was fantastic and patient and also organised a wedding anniversary surprise at our fabulous 5* hotel in St Moritz - an upgraded room, beautiful surprise patisserie and chocolates, and notes from both the hotel and railbookers. The train journeys were amazing and so were the hotels. Spotless. Swiss attention to detail and service. I would definitely book with railbookers again and ask their experienced staff for advice on organising a trip. Thank you again Daniella.
Graham Russell Haigh
GBGreat journey to, time in Cinque Terre, and journey home. This was a return visit to Cinque Terre & travelling there by rail was interesting. The villages are now very busy & you need to choose carefully where to go each day, remembering the paths can be very steep in the heat but the views are great. Many excellent bars and restaurants available. I can recommend the upgrade to first class for the longer rail journeys.
Phil
GBVery disappointed with numerous things Sat February 18th and still waiting for refund , the lies continue from a disgusting company who just don’t care about their customers. Proceed with caution. Very disappointed with numerous things Flight tickets booked in wrong name Wrong room in hotel Rail strikes costing us extra City passes weren’t acceptable Lot of wasted expense and nobody to contact on weekends for tours Disappointed with end to our honeymoon