Our booking agent took particular care… Our booking agent took particular care to find hotels that catered for Coeliacs and provided additional information on other suitable restaurants. All of our journeys were trouble free. The QR code for the City Tour booked for us did not work and we hope they will refund for having to pay twice. Our only other comment is that we travelled by rail from San Sebastian to Bilbao, a very scenic route but the bus would have taken 3 hours less.

AJ: Highly recommended AJ listened to me and went above and beyond to help me resolve the issue that I was having with my planned trip. He was courteous, personable, and he show a sincere concern for my problem. And, of course, he succeeded in resolving the issue.

Under the Tuscany Sun RailBookers has done a wonderful job of setting me up with my Italian vacation. We had such a good time in Italy they did everything right. To be honest, one thing went a little bit wrong but they quickly helped and remedied the problem with a simple phone call! I wouldn't use no other company than Railbookers they put us in the best hotels they give us the best layout of the entire itinerary everything went smooth as silk they are the most wonderful company I I would never give my money to any other agency. James Meyer , Tx

Brilliant advice and service from Railbookers We booked a week long trip to Switzerland and I can’t praise Railbookers enough. Daniella, who helped organise his trip was fantastic and patient and also organised a wedding anniversary surprise at our fabulous 5* hotel in St Moritz - an upgraded room, beautiful surprise patisserie and chocolates, and notes from both the hotel and railbookers. The train journeys were amazing and so were the hotels. Spotless. Swiss attention to detail and service. I would definitely book with railbookers again and ask their experienced staff for advice on organising a trip. Thank you again Daniella.

Since writing my initial review of my… Since writing my initial review of my experience with Rail Bookers, I can't fault their response and the efforts they had to make to contact me. I have received reassurances that the glitch in their system has been rectified. That is the result I wanted.