Aj has been a total blessing Aj has been a total blessing for helping me with these bookings. As the first two agents just totally ghosted me (come to find out one was moved and the other left) I was very happy with Aj taking over and helping in ways they did not. His knowledge and suggestions for my clients has been outstanding!

AVOID THIS COMPANY AVOID THIS COMPANY Travelling from New Zealand ( thats 23 hour’s flying time people) for a trip of a lifetime We thought use a company with professional knowledge of Scotland Tours where organised that took us a whole day of travel, 12 hours, taking us back to within 20minutes of the previous day’s locations A sad and very upsetting experience. A company who know nothing about Scotlands geography A birthday ruined Money and time wasted After submitting the above posting I had an overnight response from Railbookers After sharing fully the double booking issues a refund was provided. In addition a customer care voucher in the amount of 150 pounds was also given by Railbookers. There were no delays to rectify my concerns A prompt and professional service was provided Well done Railbookers. Much appreciated.

Under the Tuscany Sun RailBookers has done a wonderful job of setting me up with my Italian vacation. We had such a good time in Italy they did everything right. To be honest, one thing went a little bit wrong but they quickly helped and remedied the problem with a simple phone call! I wouldn't use no other company than Railbookers they put us in the best hotels they give us the best layout of the entire itinerary everything went smooth as silk they are the most wonderful company I I would never give my money to any other agency. James Meyer , Tx

Our booking agent took particular care… Our booking agent took particular care to find hotels that catered for Coeliacs and provided additional information on other suitable restaurants. All of our journeys were trouble free. The QR code for the City Tour booked for us did not work and we hope they will refund for having to pay twice. Our only other comment is that we travelled by rail from San Sebastian to Bilbao, a very scenic route but the bus would have taken 3 hours less.

Since writing my initial review of my… Since writing my initial review of my experience with Rail Bookers, I can't fault their response and the efforts they had to make to contact me. I have received reassurances that the glitch in their system has been rectified. That is the result I wanted.