Railbookers

Fleet Street, EC4A 3DQ, London, United States
image
4.10
Based on 20 Reviews

5

55.00%

4

25.00%

3

5.00%

2

5.00%

1

10.00%
About Railbookers

When it comes to independent rail holidays, Railbookers are the experts. Whether a luxury journey on the Venice Simplon-Orient-Express, an iconic trip through the Swiss Alps, combining a number of historic European cities or a Coast to Coast adventure across the USA or Canada, there’s a holiday for everyone. And flexibility is at the heart of everything we do. Adding in extra nights, extra destinations, combining different itineraries, adding additional excursions and private sightseeing are just some of the ways we make customer’s holidays truly theirs. Short breaks or longer stays, if the train goes there, so do Railbookers!

Tags
Contact Info

You need to Login first to submit your review.

image
Chris Abbott
GB

Failure to provide quote or communicate I rang Railbookers a week ago to book rail travel London-Prague-Linz-London plus a hotel in Linz. I have used Railbookers several times in the past and been pleased with the service. However, on this occasion I was promised a same day call back with the quote - it didn’t happen. I chased it two days later and was sent a partial quote for the outward journey only. I have now been absolutely promised a callback on three more days, including today, when I was told that, if the responsible person didn’t call back, then someone else would do so. As a result, one week after my initial call I still don’t have a quote for this simple European trip. I don’t want to give up on Railbookers but no-one will contact me! Update: Since my post, Railbookers contacted me and I finally was able to confirm the booking just over a week after requesting a quote. Unfortunately, fares went up during the week's delay so the cost was higher; they couldn't book an international train from Czechia to Austria (I did it in 5 mins online); and then when the tickets were delivered, my name was wrong on two of them! That took another 24 hours to sort out. I am sticking with Railbookers based on previous good experiences, but I will post an update on here after the trip in July. Oh, and I am still looking out for the promised email from the Customer Services Manager but no sign of that yet...

image
Bob Culerbiloon
AU

It was made clear what my travel… It was made clear what my travel options were and my plans were efficiently organised to meet my time requirements and within my budget.

image
Carolyn Arman
GB

Aj has been a total blessing Aj has been a total blessing for helping me with these bookings. As the first two agents just totally ghosted me (come to find out one was moved and the other left) I was very happy with Aj taking over and helping in ways they did not. His knowledge and suggestions for my clients has been outstanding!

image
James Meyer
GB

Under the Tuscany Sun RailBookers has done a wonderful job of setting me up with my Italian vacation. We had such a good time in Italy they did everything right. To be honest, one thing went a little bit wrong but they quickly helped and remedied the problem with a simple phone call! I wouldn't use no other company than Railbookers they put us in the best hotels they give us the best layout of the entire itinerary everything went smooth as silk they are the most wonderful company I I would never give my money to any other agency. James Meyer , Tx

image
Phil
GB

Very disappointed with numerous things Sat February 18th and still waiting for refund , the lies continue from a disgusting company who just don’t care about their customers. Proceed with caution. Very disappointed with numerous things Flight tickets booked in wrong name Wrong room in hotel Rail strikes costing us extra City passes weren’t acceptable Lot of wasted expense and nobody to contact on weekends for tours Disappointed with end to our honeymoon

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow