Product was awful as I ordered a… Product was awful as I ordered a booking and never received confirmation. I had to call to find out that the flight was never booked 3 days before flight. Nobody reached out nor sent an email notification mentioning this. I called customer service where I spoke to Gino Naulak. He is probably the only good thing that this company has to offer as he was very patient with hearing my complaints and tried his best to escalate and resolve this issue. He was very quick with escalations and getting back to me on the issues, he also gave very professional service that I have not had in other customer service members in different companies.

Globehunters misleads customers I placed order for tickets to Costa Rica and at the end of the booking web page said there was a problem and the charge did not go through; and that I should contact them which I did. My bank did not allow the charge which i got approved. Over the next 24 hours I called globehunters and each person there confirmed my tickets were booked; the credit card charge went through and confirmed they would e-mail my airline confirmation number/ itinerary in the next 10 minutes. After three phone call I never received an e-mail. I received a telephone call out from them asking why I booked that flight and this was a very busy flight due to holidays (Nov 5th?) although not sure which holiday they referred to. The person then asked to look up other flights for me because the one I wanted was now all booked in economy and was not available. I declined to change flights or date and moved on. I found the same flight for $50 per ticket more directly booked with airlines. Globe hunters did not book the flight because they want the phone call and then push for an upsell. Most companies prefer not to have a person on the phone but seems this company insists that all contact is by phone and they have plenty of operators. While they probably do issue tickets they are mis-representing pricing and they lie when you call them.

I recently had the pleasure of…Excellence I recently had the pleasure of embarking on a remarkable adventure with Globehunters, and I must say, they have truly set a new standard for travel excellence. every aspect of my experience was nothing short of exceptional.

Great customer service Great customer service. I booked a flight that ended up being much more expensive on the live market. By the end of our conversation, they were willing to eat the difference and give me the tickets at the initial price. Unfortunately, by then I already purchased the tickets elsewhere. However, just considering how much they value their customers, I'm completely impressed. I'll definitely be using their services in the future.

Experience Luxury for Less with… Experience Luxury for Less with Globehunters.us