Thank you very much am so happy for… Thank you very much am so happy for your customer service

I e mailed your company two times prior… I e mailed your company two times prior to my arrival date to change date to may 25-26. I tried calling to b put on hold for long periods of time and today I tried to call and was disconnected 4 times in a row. We still need to change date or we will file a dispute with the credit card company. I hope to hear from you! Thank you

This company is a scam This company is a scam, they take your money and issue a confirmation number without actually confirming with the hotel. Customer care is worst and when you follow-up with them they will give you alternate options choose or cancel. You will end-up wasting time in follow-up and I am not sure I get the money back or not. Scanners AVOID.

Confirmed reservation the day before… Confirmed reservation the day before arrival, arrived Apr 16th at 9:30pm and found out hotel was overbooked, waited over two hours for info,after traveling all day and it's now after midnight I had to find my own accommodations at a cost a lot more then my original booking. No one ever contacted me while waiting,

They change the price when you try to pay I tried to book with quoted price and it took me all the way through to tell me it wasn't available, reloaded and the same room was £40 more. I still booked as it's the hotel I want but frustrating that you quote inaccurate prices to hook people in and then change the price when they try to pay, I feel this is false advertising.