Lili Byrer
GBI was hurt in an accident today I was hurt in an accident today, and while I knew that my trip to WV was nonrefundable, I took a chance and called to see if I could get my stay refunded. Nikko was wonderful and took my information. He then called me about a half hour later to tell me that my stay was canceled and refunded. What great service. I will definitely use you again.
Lynn Trowsse
GBTraveluro gave me the best price out… Travelers gave me the best price out there and I'd been shopping for over a week! THANKS TRAVELURO♡
Alex Lake
GBThey are not crooks! They are not crooks! Having read some of the grumbles on here, I'd wondered if I'd made a big mistake - especially when the confirmation came through without a confirmation number. I sent an email and called them and managed to find that hotel confirmation numbers are only issued by the hotels in question a few days later - so the form should have said "TBC" or something like that. The customer support seemed pretty good to me, and they did personally notify me of the real HCN. Having said that, the hotel didn't recognise the confirmation number. What they were eventually able to do was confirm that there was a reservation matching my name and dates (although previously had declined to do so on the basis of GDPR restrictions). It's easy to be skeptical these days, and there can be good cause to, but this company seems like a genuine legitimate operation to me.
Daniel Post
GBI enjoy using your service as it is… I enjoy using your service as it is streamlined and easy to maneuver. Customer service is number one and that is why I keep coming back.
MG
GBPricing was great Pricing was great, extra fees others (Choice Hotels) so not charge. Need more information on room selection/info so you don't have to assume.