Faranak Faramarzipour
GBI have had a good experience with…booking and cancelation with immediate refund. I have had a good experience with Traveluro. But not with Splitty - last year the hotels we booked at in Bodrum and Istanbul didn't have our reservation.
Lisa pearce
GBI e mailed your company two times prior… I e mailed your company two times prior to my arrival date to change date to may 25-26. I tried calling to b put on hold for long periods of time and today I tried to call and was disconnected 4 times in a row. We still need to change date or we will file a dispute with the credit card company. I hope to hear from you! Thank you
Hannah Thomas
GBThey change the price when you try to pay I tried to book with quoted price and it took me all the way through to tell me it wasn't available, reloaded and the same room was £40 more. I still booked as it's the hotel I want but frustrating that you quote inaccurate prices to hook people in and then change the price when they try to pay, I feel this is false advertising.
Carl Olson
CAConfirmed reservation the day before… Confirmed reservation the day before arrival, arrived Apr 16th at 9:30pm and found out hotel was overbooked, waited over two hours for info,after traveling all day and it's now after midnight I had to find my own accommodations at a cost a lot more then my original booking. No one ever contacted me while waiting,
Cobie Kelvin
GBThank you very much am so happy for… Thank you very much am so happy for your customer service