This company is a scam This company is a scam, they take your money and issue a confirmation number without actually confirming with the hotel. Customer care is worst and when you follow-up with them they will give you alternate options choose or cancel. You will end-up wasting time in follow-up and I am not sure I get the money back or not. Scanners AVOID.

I have had a good experience with…booking and cancelation with immediate refund. I have had a good experience with Traveluro. But not with Splitty - last year the hotels we booked at in Bodrum and Istanbul didn't have our reservation.

The hotel actually canceled our booking… The hotel actually canceled our booking the DAY OF OUR CHECK IN. Didn’t notify us or traveluro. We were stranded with no where to go. Traveluro was so helpful and rebooked us a beautiful hotel after a few hours. traveluro turned a disaster into a blessing. Thank you!

I e mailed your company two times prior… I e mailed your company two times prior to my arrival date to change date to may 25-26. I tried calling to b put on hold for long periods of time and today I tried to call and was disconnected 4 times in a row. We still need to change date or we will file a dispute with the credit card company. I hope to hear from you! Thank you

Great customer service Great customer service. Very cooperative and quick to respond to any concerns or questions you may have.