Donna Davis
GBThis was my first time booking hotels… This was my first time booking hotels in Europe, this site was easy to find one and posted pictures and honest customer reviews of their stays.
Vero Jimenez Grez
IEBAD DO NOT FALL you choose a date for today 3-4 and it change in the final email to 6-7, nobody to talk, no reservation at hotel but the money ..uf they dont return it. BAD BAD DO NOT TAKE THIS OFFER if you are not from here and you cant call. i have to book with a trustfull one
Consumer
GBMichael and Ben were very helpful in… Michael and Ben were very helpful in changing my reservation. Very professional and courteous. I was pleased with the outcome. The online resources I found were not as helpful in making reservation modifications. I kept being sent to a web page that displayed an error message. You need to call and speak to a representative rather than resolve online.
Mathias
NOGreat customer service Great customer service. Very cooperative and quick to respond to any concerns or questions you may have.
Lin Hsu
GBThe hotel actually canceled our booking… The hotel actually canceled our booking the DAY OF OUR CHECK IN. Didn’t notify us or traveluro. We were stranded with no where to go. Traveluro was so helpful and rebooked us a beautiful hotel after a few hours. traveluro turned a disaster into a blessing. Thank you!