Benita Fitzgerald
GBOvercharged and not given the room that… Overcharged and not given the room that I paid for. The hotel said that the room I paid Traveluro for was a request not a guaranteed reservation. Traveluro is refusing to contact the hotel to receive a refund and the hotel can't provide a refund because the reservation was made with Traveluro. Traveluro is horrible to work with!! This was my first and LAST time using this site. I will go back to Priceline for all future reservations!
Donna Davis
GBThis was my first time booking hotels… This was my first time booking hotels in Europe, this site was easy to find one and posted pictures and honest customer reviews of their stays.
Hannah Thomas
GBThey change the price when you try to pay I tried to book with quoted price and it took me all the way through to tell me it wasn't available, reloaded and the same room was £40 more. I still booked as it's the hotel I want but frustrating that you quote inaccurate prices to hook people in and then change the price when they try to pay, I feel this is false advertising.
Mathias
NOGreat customer service Great customer service. Very cooperative and quick to respond to any concerns or questions you may have.
Cobie Kelvin
GBThank you very much am so happy for… Thank you very much am so happy for your customer service