I was hurt in an accident today I was hurt in an accident today, and while I knew that my trip to WV was nonrefundable, I took a chance and called to see if I could get my stay refunded. Nikko was wonderful and took my information. He then called me about a half hour later to tell me that my stay was canceled and refunded. What great service. I will definitely use you again.

Great price for a decent hotel on… Great price for a decent hotel on Hilton Head Island SC. Especially, with it being, pretty much, summer time. I could only go visit my family with a price like this!! Thank you. Thank you

Confirmed reservation the day before… Confirmed reservation the day before arrival, arrived Apr 16th at 9:30pm and found out hotel was overbooked, waited over two hours for info,after traveling all day and it's now after midnight I had to find my own accommodations at a cost a lot more then my original booking. No one ever contacted me while waiting,

I e mailed your company two times prior… I e mailed your company two times prior to my arrival date to change date to may 25-26. I tried calling to b put on hold for long periods of time and today I tried to call and was disconnected 4 times in a row. We still need to change date or we will file a dispute with the credit card company. I hope to hear from you! Thank you

I want to write a short feedback for… I want to write a short feedback for the hotel agency Traveluro, and the agency's representative Jane. My flight was canceled, and even though there was a no-refund policy after cancellation, Jane assured me multiple times that she would do her best. After several months, I received my refund. I am infinitely grateful to Jane and also to the Traveluro agency for being loyal to their customers. Please also add some compliments for them