Donna Davis
GBThis was my first time booking hotels… This was my first time booking hotels in Europe, this site was easy to find one and posted pictures and honest customer reviews of their stays.
Consumer
GBMichael and Ben were very helpful in… Michael and Ben were very helpful in changing my reservation. Very professional and courteous. I was pleased with the outcome. The online resources I found were not as helpful in making reservation modifications. I kept being sent to a web page that displayed an error message. You need to call and speak to a representative rather than resolve online.
Mathias
NOGreat customer service Great customer service. Very cooperative and quick to respond to any concerns or questions you may have.
Daniel Post
GBI enjoy using your service as it is… I enjoy using your service as it is streamlined and easy to maneuver. Customer service is number one and that is why I keep coming back.
Carl Olson
CAConfirmed reservation the day before… Confirmed reservation the day before arrival, arrived Apr 16th at 9:30pm and found out hotel was overbooked, waited over two hours for info,after traveling all day and it's now after midnight I had to find my own accommodations at a cost a lot more then my original booking. No one ever contacted me while waiting,