Hannah Thomas
GBThey change the price when you try to pay I tried to book with quoted price and it took me all the way through to tell me it wasn't available, reloaded and the same room was £40 more. I still booked as it's the hotel I want but frustrating that you quote inaccurate prices to hook people in and then change the price when they try to pay, I feel this is false advertising.
MG
GBPricing was great Pricing was great, extra fees others (Choice Hotels) so not charge. Need more information on room selection/info so you don't have to assume.
ovo v.v
GBAbsolutely abysmal customer service Absolutely abysmal customer service. (meant to post here, original review is on the page for their sister site splittytravel.com) Absolutely abysmal customer service. Accidentally booked a trip without insurance and immediately contacted to get this cancelled and corrected while the transaction was still pending, got stonewalled multiple times before being told it was "escalated" and hearing nothing back. DO NOT USE
Mathias
NOGreat customer service Great customer service. Very cooperative and quick to respond to any concerns or questions you may have.
Cobie Kelvin
GBThank you very much am so happy for… Thank you very much am so happy for your customer service