Overcharged and not given the room that… Overcharged and not given the room that I paid for. The hotel said that the room I paid Traveluro for was a request not a guaranteed reservation. Traveluro is refusing to contact the hotel to receive a refund and the hotel can't provide a refund because the reservation was made with Traveluro. Traveluro is horrible to work with!! This was my first and LAST time using this site. I will go back to Priceline for all future reservations!

I enjoy using your service as it is… I enjoy using your service as it is streamlined and easy to maneuver. Customer service is number one and that is why I keep coming back.

Traveluro gave me the best price out… Travelers gave me the best price out there and I'd been shopping for over a week! THANKS TRAVELURO♡

Pricing was great Pricing was great, extra fees others (Choice Hotels) so not charge. Need more information on room selection/info so you don't have to assume.

Absolutely abysmal customer service Absolutely abysmal customer service. (meant to post here, original review is on the page for their sister site splittytravel.com) Absolutely abysmal customer service. Accidentally booked a trip without insurance and immediately contacted to get this cancelled and corrected while the transaction was still pending, got stonewalled multiple times before being told it was "escalated" and hearing nothing back. DO NOT USE