Absolutely abysmal customer service Absolutely abysmal customer service. (meant to post here, original review is on the page for their sister site splittytravel.com) Absolutely abysmal customer service. Accidentally booked a trip without insurance and immediately contacted to get this cancelled and corrected while the transaction was still pending, got stonewalled multiple times before being told it was "escalated" and hearing nothing back. DO NOT USE

Michael and Ben were very helpful in… Michael and Ben were very helpful in changing my reservation. Very professional and courteous. I was pleased with the outcome. The online resources I found were not as helpful in making reservation modifications. I kept being sent to a web page that displayed an error message. You need to call and speak to a representative rather than resolve online.

BAD DO NOT FALL you choose a date for today 3-4 and it change in the final email to 6-7, nobody to talk, no reservation at hotel but the money ..uf they dont return it. BAD BAD DO NOT TAKE THIS OFFER if you are not from here and you cant call. i have to book with a trustfull one

I was hurt in an accident today I was hurt in an accident today, and while I knew that my trip to WV was nonrefundable, I took a chance and called to see if I could get my stay refunded. Nikko was wonderful and took my information. He then called me about a half hour later to tell me that my stay was canceled and refunded. What great service. I will definitely use you again.

Traveluro gave me the best price out… Travelers gave me the best price out there and I'd been shopping for over a week! THANKS TRAVELURO♡