I want to write a short feedback for… I want to write a short feedback for the hotel agency Traveluro, and the agency's representative Jane. My flight was canceled, and even though there was a no-refund policy after cancellation, Jane assured me multiple times that she would do her best. After several months, I received my refund. I am infinitely grateful to Jane and also to the Traveluro agency for being loyal to their customers. Please also add some compliments for them

BAD DO NOT FALL you choose a date for today 3-4 and it change in the final email to 6-7, nobody to talk, no reservation at hotel but the money ..uf they dont return it. BAD BAD DO NOT TAKE THIS OFFER if you are not from here and you cant call. i have to book with a trustfull one

Traveluro gave me the best price out… Travelers gave me the best price out there and I'd been shopping for over a week! THANKS TRAVELURO♡

I e mailed your company two times prior… I e mailed your company two times prior to my arrival date to change date to may 25-26. I tried calling to b put on hold for long periods of time and today I tried to call and was disconnected 4 times in a row. We still need to change date or we will file a dispute with the credit card company. I hope to hear from you! Thank you

Absolutely abysmal customer service Absolutely abysmal customer service. (meant to post here, original review is on the page for their sister site splittytravel.com) Absolutely abysmal customer service. Accidentally booked a trip without insurance and immediately contacted to get this cancelled and corrected while the transaction was still pending, got stonewalled multiple times before being told it was "escalated" and hearing nothing back. DO NOT USE