Gary & Rachel Pearn
GBI had to call about my flight purchase… I had to call about my flight purchase because it said pending. Mind you I spent $1000 so I was concerned that I was getting scammed. Jamel was a great help and listened to my concerns. He advised me there wasn’t enough seats on the return flight I selected so we needed to switch airports. It was fine since there were flights available and he did a great job keeping me comfortable with my purchase. However I found out after our call he could’ve given me the flights cheaper since we switched airports because he just kept reassuring me that it would still be the same price it wouldn’t change. Well it could’ve changed to cheaper, I would’ve been fine with it being cheaper but no he kept them at the same price. When I say cheaper I mean like $300 cheaper so I was definitely disappointed in that part.
Michael Vann
GBKathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.
Chris Plummer
GBTerence was very helpful and explained… Terence was very helpful and explained everything.
Lucas
GBI’m really impressed with agent named… I’m really impressed with agent named Henry he is very skilled in his profile gave me multiple options. And because of that I confirmed my flight at a reasonable price
Blanche Spence
GBRuby Jin customer service award of the year Ruby Jin customer service was excellent, quick and pleasant I appreciate that, we need more people like her. Thanks