Unhappy customer
GBBeware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!
Blanche Spence
GBRuby Jin customer service award of the year Ruby Jin customer service was excellent, quick and pleasant I appreciate that, we need more people like her. Thanks
Chris Plummer
GBTerence was very helpful and explained… Terence was very helpful and explained everything.
Michael Vann
GBKathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.
Anonymous
GBRuby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!