Henry you deserve lot of appreciation… Henry you deserve lot of appreciation thank you very much for your help

I had to call about my flight purchase… I had to call about my flight purchase because it said pending. Mind you I spent $1000 so I was concerned that I was getting scammed. Jamel was a great help and listened to my concerns. He advised me there wasn’t enough seats on the return flight I selected so we needed to switch airports. It was fine since there were flights available and he did a great job keeping me comfortable with my purchase. However I found out after our call he could’ve given me the flights cheaper since we switched airports because he just kept reassuring me that it would still be the same price it wouldn’t change. Well it could’ve changed to cheaper, I would’ve been fine with it being cheaper but no he kept them at the same price. When I say cheaper I mean like $300 cheaper so I was definitely disappointed in that part.

Scam company using bait and switch Scam company using bait and switch. Connects to scam call center in India. DO NOT USE!! Will claim once you book, although not confirmed, no refunds. Plus rude when you refuse their bait and switch. Basically confirm you with low fare, then to confirm by phone, they hit you with almost double cost. BEWARE!!!!

Jamal was great! I called and got disconnected, which I'm very grateful that happened. When I called back I got Jamal. He was able to locate my flight and informed me that the confirmation code I was trying to enter at the airline was incorrect. He gave me the correct code and waited on the line while I entered it on the airline website. It worked! I purposely have not mentioned the airline as we all make mistakes and the code emailed to me could have just been a typo. I thought I was entering the code wrong and I tried many different ways because our group has 4 adults going on the trip. Thank you Jamal for the quick and efficient service.

Terence was very helpful and explained… Terence was very helpful and explained everything.