Jamal was great! I called and got disconnected, which I'm very grateful that happened. When I called back I got Jamal. He was able to locate my flight and informed me that the confirmation code I was trying to enter at the airline was incorrect. He gave me the correct code and waited on the line while I entered it on the airline website. It worked! I purposely have not mentioned the airline as we all make mistakes and the code emailed to me could have just been a typo. I thought I was entering the code wrong and I tried many different ways because our group has 4 adults going on the trip. Thank you Jamal for the quick and efficient service.

Kathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.

Henry you deserve lot of appreciation… Henry you deserve lot of appreciation thank you very much for your help

Beware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!

Ruby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!