Melanie Harris
GBJamel Barnes has Wonderful customer… Jamel Barnes has Wonderful customer service values. He was Very Informative, thorough, and he held no punches. He explained that their were no hidden s fees and got me a very reasonable deal with such short notice. Thank you Jamal. I hope this survey helps you with your job experience because you helped me to get back home in a timely fashion while my mom is in the Hospital. Thank you for your service. God Bless!
Richard Nyren
GBScam company using bait and switch Scam company using bait and switch. Connects to scam call center in India. DO NOT USE!! Will claim once you book, although not confirmed, no refunds. Plus rude when you refuse their bait and switch. Basically confirm you with low fare, then to confirm by phone, they hit you with almost double cost. BEWARE!!!!
customer
GBJamal was great! I called and got disconnected, which I'm very grateful that happened. When I called back I got Jamal. He was able to locate my flight and informed me that the confirmation code I was trying to enter at the airline was incorrect. He gave me the correct code and waited on the line while I entered it on the airline website. It worked! I purposely have not mentioned the airline as we all make mistakes and the code emailed to me could have just been a typo. I thought I was entering the code wrong and I tried many different ways because our group has 4 adults going on the trip. Thank you Jamal for the quick and efficient service.
Mason F.
GBFrom start to finish From start to finish, this travel agency exceeded my expectations. Their team of experts helped me plan the perfect getaway, taking into account my budget and preferences. They were always available to answer my questions and provide support, making the whole process effortless. Thanks to them, I had an unforgettable vacation and can't wait to book with them again!
Anonymous
GBRuby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!