Beware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!

Ruby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!

Extremely unprofessional Extremely unprofessional. Charged for the flight but went into pending status. Had to call several times to get a response, that I will not be flying out on my confirmed date. While discussing I was scolded like a child when I was simply trying to understand how things work with them. I almost never leave reviews but given that I spoke with 3 people from this company all with similar attitudes I feel obligated to do so. God bless.

Terence was very helpful and explained… Terence was very helpful and explained everything.

Jamel Barnes has Wonderful customer… Jamel Barnes has Wonderful customer service values. He was Very Informative, thorough, and he held no punches. He explained that their were no hidden s fees and got me a very reasonable deal with such short notice. Thank you Jamal. I hope this survey helps you with your job experience because you helped me to get back home in a timely fashion while my mom is in the Hospital. Thank you for your service. God Bless!