Unhappy customer
GBBeware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!
Melanie Harris
GBJamel Barnes has Wonderful customer… Jamel Barnes has Wonderful customer service values. He was Very Informative, thorough, and he held no punches. He explained that their were no hidden s fees and got me a very reasonable deal with such short notice. Thank you Jamal. I hope this survey helps you with your job experience because you helped me to get back home in a timely fashion while my mom is in the Hospital. Thank you for your service. God Bless!
Blanche Spence
GBRuby Jin customer service award of the year Ruby Jin customer service was excellent, quick and pleasant I appreciate that, we need more people like her. Thanks
Debbie Kennedy
GBHenry you deserve lot of appreciation… Henry you deserve lot of appreciation thank you very much for your help
Carly Maxey
GBTerrance was super helpful and made… Terrance was super helpful and made this experience very easy for me. I appreciate all he did.