Melanie Harris
GBJamel Barnes has Wonderful customer… Jamel Barnes has Wonderful customer service values. He was Very Informative, thorough, and he held no punches. He explained that their were no hidden s fees and got me a very reasonable deal with such short notice. Thank you Jamal. I hope this survey helps you with your job experience because you helped me to get back home in a timely fashion while my mom is in the Hospital. Thank you for your service. God Bless!
customer
GBJamal was great! I called and got disconnected, which I'm very grateful that happened. When I called back I got Jamal. He was able to locate my flight and informed me that the confirmation code I was trying to enter at the airline was incorrect. He gave me the correct code and waited on the line while I entered it on the airline website. It worked! I purposely have not mentioned the airline as we all make mistakes and the code emailed to me could have just been a typo. I thought I was entering the code wrong and I tried many different ways because our group has 4 adults going on the trip. Thank you Jamal for the quick and efficient service.
Mason F.
GBFrom start to finish From start to finish, this travel agency exceeded my expectations. Their team of experts helped me plan the perfect getaway, taking into account my budget and preferences. They were always available to answer my questions and provide support, making the whole process effortless. Thanks to them, I had an unforgettable vacation and can't wait to book with them again!
Jane Harvey
GBExtremely unprofessional Extremely unprofessional. Charged for the flight but went into pending status. Had to call several times to get a response, that I will not be flying out on my confirmed date. While discussing I was scolded like a child when I was simply trying to understand how things work with them. I almost never leave reviews but given that I spoke with 3 people from this company all with similar attitudes I feel obligated to do so. God bless.
Michael Vann
GBKathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.