Sean Matthews Sean Matthews was polite and efficient in helping me reschedule my flight. He walked me through every step and even stayed on the line as I completed booking my trip. He is an asset to your company.

Should have read the reviews…… Should have read the reviews… Definitely a bait and switch! Charged an extra $50 on top of the originally quoted prices. Then after I confirmed the flight times and agreed upon the cost of the tickets, they changed my flight time, increasing my layover time by 4 hours. I called back because this was not the agreed upon time, but was told that I would have to pay another $140 to have the original agreed upon flight time into my destination. What is the point of confirming the flights and price if they can just do whatever they want and make you pay more for it. Save your time and go through the airline itself to save yourself some grief. Ryan Nicholas was of no help in resolving this issue, instead gave excuses for the problem that he caused.

Ruby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!

Jeff Brown is very amazing at what he… Jeff Brown is very amazing at what he does. If I’m being honest I was very skeptical, but it was a huge relief once the process was done. He has all my 5 stars. Thank you Jeff! I wosh you more amazing future endeavors!

Beware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!