Kathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.

Jamel Barnes has Wonderful customer… Jamel Barnes has Wonderful customer service values. He was Very Informative, thorough, and he held no punches. He explained that their were no hidden s fees and got me a very reasonable deal with such short notice. Thank you Jamal. I hope this survey helps you with your job experience because you helped me to get back home in a timely fashion while my mom is in the Hospital. Thank you for your service. God Bless!

Beware! Booked a flight for 3 people and had a phone call 3 minutes later saying that promotion was no longer available. When I said to just cancel the tickets I was told they were non-refundable, which, if I didn't get the quoted price, I should have been able to cancel. Hindsight is 20/20 I guess. Ended up booking the 3 tickets for an extra $450, and he acted like he was doing me a favor finding them at that price. I will never use this site again and will make sure no one else I know uses them either! And I am reading your responses to these issues and an "I'm sorry" is all you give, which doesn't cut it. You should be refunding the difference in these situations! Terrible company!

Ruby Jin customer service award of the year Ruby Jin customer service was excellent, quick and pleasant I appreciate that, we need more people like her. Thanks

I’m really impressed with agent named… I’m really impressed with agent named Henry he is very skilled in his profile gave me multiple options. And because of that I confirmed my flight at a reasonable price