I had to call about my flight purchase… I had to call about my flight purchase because it said pending. Mind you I spent $1000 so I was concerned that I was getting scammed. Jamel was a great help and listened to my concerns. He advised me there wasn’t enough seats on the return flight I selected so we needed to switch airports. It was fine since there were flights available and he did a great job keeping me comfortable with my purchase. However I found out after our call he could’ve given me the flights cheaper since we switched airports because he just kept reassuring me that it would still be the same price it wouldn’t change. Well it could’ve changed to cheaper, I would’ve been fine with it being cheaper but no he kept them at the same price. When I say cheaper I mean like $300 cheaper so I was definitely disappointed in that part.

From start to finish From start to finish, this travel agency exceeded my expectations. Their team of experts helped me plan the perfect getaway, taking into account my budget and preferences. They were always available to answer my questions and provide support, making the whole process effortless. Thanks to them, I had an unforgettable vacation and can't wait to book with them again!

Jamal was great! I called and got disconnected, which I'm very grateful that happened. When I called back I got Jamal. He was able to locate my flight and informed me that the confirmation code I was trying to enter at the airline was incorrect. He gave me the correct code and waited on the line while I entered it on the airline website. It worked! I purposely have not mentioned the airline as we all make mistakes and the code emailed to me could have just been a typo. I thought I was entering the code wrong and I tried many different ways because our group has 4 adults going on the trip. Thank you Jamal for the quick and efficient service.

Ruby was very helpful Ruby was very helpful. She really look for my preferred flight and answered all my questions. Though the airfare price went up but with her service and how she handled my concern I think it’s worth it. She even put and ask for my mileage account number so i could earn points with my travel. Thank you Ruby!

Kathy was very professional and very… Kathy was very professional and very quick with helping and overall super helpful with everything I needed.