Client stuck in resort and ratehawk not… Client stuck in resort and ratehawk not wanting to take ownership of the mess! They have not paid the hotel on resort therefore the clients have had to pay £5000 just to leave the island to make their flight home as a gesture of goodwill. After numerous emails and messages they just come back Saying they are working on it as a generic response! Terrible service and systems as always errors! Money is held by this company and not willing to pay it over ! Clients in nightmare situation. Disgraceful

Ratehawk is my every day, very reliable B2B booking tool Ratehawk is a very reliable B2B booking tool. Great prices, good payment methods, many options, a user-friendly system, strong support, and a sales team that is by our side 24/7. The reward program with points for the user gives also extra help for the travel agent, to use it both for work or for personal reasons. I would recommend to any agency to register and work with them. A big thank you to everyone in Ratehawk for this amazing co-operation!

We῾ve made reservations with RateHawk… We῾ve made reservations with RateHawk several times, and everything went smoothly. On one booking, we needed to change the dates, and the support team did a great job! I highly recommend them for collaboration.

Amazing experience My experience with RateHawk was amazing. I booked a trip to Italy for a cheap price and everything went even better than expected.

Quality of Service I have spoken to travellers who have booked through an agent using Ratehawk. Ratehawk and the hotel confirms booking and payment. On the day of check in booking is shown as cancelled and clients need to wait or make a booking and pay and wait for agent to resolve with Ratehawk. Seems service is dropping