Monirul
GBNon-existent company Non-existent company! No one is replying or giving a clear answer whatsoever. The account manager is always on vacation. No reply for 3 days, and no answer or help for reservations that they have canceled. They don't have any proof that we requested to cancel, nor do they have logs or anything. Our customers are angry and left without rooms and they are not helping.
Karen Buss
ESClient stuck in resort and ratehawk not… Client stuck in resort and ratehawk not wanting to take ownership of the mess! They have not paid the hotel on resort therefore the clients have had to pay £5000 just to leave the island to make their flight home as a gesture of goodwill. After numerous emails and messages they just come back Saying they are working on it as a generic response! Terrible service and systems as always errors! Money is held by this company and not willing to pay it over ! Clients in nightmare situation. Disgraceful
Vane Travel LLC
AMVane Travel LLC has been cooperating… Vane Travel LLC has been cooperating with Ratehawk since may, 2023. Very responsive and reliable company which you can trust fully. We highly recommend.
Madam B.
FRAmazing experience with RatrHawk Support! Dealing with RatrHawk Support, especially Jenn S., pht my mind at ease - thorough, fast and pro. Love the range for my client bookingz and the platform's so simple to navigate. Big thanks!!
Katlin Vesker
CVYears ago when Ratehawk was offering… Years ago when Ratehawk was offering their platform we were skeptycal as we were very satisfied with other providers but after another travel agency showed me all the advantages of the platform I agreed to give it a try. Never regreted that decision and now we use Ratehawk almost exclusively. Booking engine is super easy to use and compared to other platforms there are so many different and very useful filters + pre-checking is done in hotels in order to avoid any problems at the arrival of the clients. Very few issues we ever had has been handled quickly by the support team or account manager who always does her best to get everything sorted asap. We definitely recommend Ratehawk as a B2B partner.