customer
GRRatehawk is my every day, very reliable B2B booking tool Ratehawk is a very reliable B2B booking tool. Great prices, good payment methods, many options, a user-friendly system, strong support, and a sales team that is by our side 24/7. The reward program with points for the user gives also extra help for the travel agent, to use it both for work or for personal reasons. I would recommend to any agency to register and work with them. A big thank you to everyone in Ratehawk for this amazing co-operation!
Marcus Flores
MTBest booking engine on the market. -
Osman Ebrahim
ZAQuality of Service I have spoken to travellers who have booked through an agent using Ratehawk. Ratehawk and the hotel confirms booking and payment. On the day of check in booking is shown as cancelled and clients need to wait or make a booking and pay and wait for agent to resolve with Ratehawk. Seems service is dropping
Madam B.
FRAmazing experience with RatrHawk Support! Dealing with RatrHawk Support, especially Jenn S., pht my mind at ease - thorough, fast and pro. Love the range for my client bookingz and the platform's so simple to navigate. Big thanks!!
Karen Buss
ESClient stuck in resort and ratehawk not… Client stuck in resort and ratehawk not wanting to take ownership of the mess! They have not paid the hotel on resort therefore the clients have had to pay £5000 just to leave the island to make their flight home as a gesture of goodwill. After numerous emails and messages they just come back Saying they are working on it as a generic response! Terrible service and systems as always errors! Money is held by this company and not willing to pay it over ! Clients in nightmare situation. Disgraceful