RateHawk

1000 N. West Street Suite 1200, DE 19801, Wilmington, United States
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3.60
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

5.00%

1

30.00%
About RateHawk

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 230 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 92 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with 2.5+ million accommodations all over the world.

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Madam B.
FR

Amazing experience with RatrHawk Support! Dealing with RatrHawk Support, especially Jenn S., pht my mind at ease - thorough, fast and pro. Love the range for my client bookingz and the platform's so simple to navigate. Big thanks!!

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Karen Kaur
HK

Fraud Alert Subject: Unsatisfactory Customer Service Experience and Recommendation to Avoid Company I am writing to express my extreme dissatisfaction with the level of customer service provided by your company. Recently, a representative from your company visited our office to introduce Rate Hawk, and despite our initial interest, our experience has been highly disappointing. During our first booking with your company, our customer encountered a medical emergency, and we promptly provided all the necessary documentation for a refund. However, despite our efforts, the refund process has been incredibly slow and inefficient. It is evident that your company lacks a strong customer service system, which has only added to our frustration. Based on this negative experience, I cannot recommend working with your company. The lack of professionalism and poor management we have encountered is unacceptable. It is disheartening to see such a low level of service, which reflects poorly on your company's reputation. I strongly believe that customer service is a crucial aspect of any successful business, and unfortunately, your company has failed to meet even the basic standards. As a result, it is no surprise that your company is relatively unknown. I hope that you take this feedback seriously and make the necessary improvements to enhance your customer service capabilities. It is essential to prioritize customer satisfaction and ensure efficient management practices to maintain a positive reputation in the industry. Sincerely, Karen Kaur

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Vane Travel LLC
AM

Vane Travel LLC has been cooperating… Vane Travel LLC has been cooperating with Ratehawk since may, 2023. Very responsive and reliable company which you can trust fully. We highly recommend.

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Marcus Flores
MT

Best booking engine on the market. -

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Gaya
AM

Ratehawk.com is the best!!! I have used RateHawk.com for my work, it's very easy and simple system, good prices and very good support. It's one of the best platform that I used ever. Highly recommended! Excellent organization!!!

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