Ola Air
NLVery satisfied I will refer Rate hawk to other Travel Agencies. It is a good platform ,website is very easy to use. Customer service is great. Managers are helpful . Good deals . Top service
Madam B.
FRAmazing experience with RatrHawk Support! Dealing with RatrHawk Support, especially Jenn S., pht my mind at ease - thorough, fast and pro. Love the range for my client bookingz and the platform's so simple to navigate. Big thanks!!
Marcus Flores
MTBest booking engine on the market. -
Karen Kaur
HKFraud Alert Subject: Unsatisfactory Customer Service Experience and Recommendation to Avoid Company I am writing to express my extreme dissatisfaction with the level of customer service provided by your company. Recently, a representative from your company visited our office to introduce Rate Hawk, and despite our initial interest, our experience has been highly disappointing. During our first booking with your company, our customer encountered a medical emergency, and we promptly provided all the necessary documentation for a refund. However, despite our efforts, the refund process has been incredibly slow and inefficient. It is evident that your company lacks a strong customer service system, which has only added to our frustration. Based on this negative experience, I cannot recommend working with your company. The lack of professionalism and poor management we have encountered is unacceptable. It is disheartening to see such a low level of service, which reflects poorly on your company's reputation. I strongly believe that customer service is a crucial aspect of any successful business, and unfortunately, your company has failed to meet even the basic standards. As a result, it is no surprise that your company is relatively unknown. I hope that you take this feedback seriously and make the necessary improvements to enhance your customer service capabilities. It is essential to prioritize customer satisfaction and ensure efficient management practices to maintain a positive reputation in the industry. Sincerely, Karen Kaur
customer
GBThe best way to travel Ratehawk is the best way to travel offering competitive prices on the brands you know. It is fast becoming one of the top travel suppliers in the United States. A RateHawk advisor has the resources and tools necessary to plan unforgettable vacations or overnight business trips, giving you the peace of mind you won’t find anywhere else. RateHawk has a very user friendly interface, back office applications to track reservations, and a mini CRM built in for client management. Best tool I’ve used in all my years!