Michael Baldino
GBAdam Smith was great Adam Smith was great. Eppley was very busy, and the streets in front were all taken. Adam keep us posted by texted until he picked us up. He was very pleasant during drive and helpful with information.
Charles
GBDont use this service I booked a car with these guys last fall, and was told they would charge me a deposit, then charge the balance a couple of days before the date of service. Instead, they charged the entire amount right away, then would not respond to inquiries about that. Then, when i had to cancel, instead of keeping just the deposit, they kept all of the money.
Seamus Cullinane
GBPoor communication but great service… Poor communication but great service from the driver. Leading up to the date of the trip I received no emails or other notifications about final payment or more details on the bus/driver. Multiple of my emails went unanswered and multiple phone calls resulted in finally getting my driver details <24hrs from the booking. Driver was amazing! She was on time and had no issues or complaints from anyone as she ran shuttle to my event. The mini coach bus was in great condition, clean and comfortable. Definitely more work but booking directly might have been a better experience then using this third party.
Michael
GBHighly Inaccurate Initial Quote I received a quote of $216 for a one way trip from Dover to Wilmington train station. I called to accept the quote and was told they needed to check with dispatch and would call me back to verify. I received a call back in 10 minutes and the quote was changed to $351. I was told the reason was I was an "additional" 35 minutes away. As I live on the northern most border of Dover and am therefore closer than any possible Dover address to Wilmington this was a nonsensical explanation. I could get no explanation from phone dispatch for this.
Alex Coffman
GBThis is just a sketchy company This is just a sketchy company. They said they could deliver and said they would refund if I cancelled but they changed what they said a few times in vehicles, claimed the same person I was talking to was many different people, and eventually I cancelled and they tried to charge me 50% of the $1500. Don’t get involved with them.