Dropped the ball on my wedding day and wouldn't take my calls Limo and Coach Transfer contracted with a guy who was completely incompetent and couldn't deliver his promised vehicle on time for my wedding. My wife rode to the wedding site in her brother's pickup truck. I drove myself. The contractor eventually showed up 45 minutes late and got the rest of my wedding party. When I called and wrote Limo and Coach Transfer afterward asking for a refund, I got no response. Totally bush-league operation all around.

I had reservations at 6:00 I had reservations at 6:00. At 6:05 I made contact with the driver who had broken down, but no phone call. They had dispatched another driver which arrived at 6:35 with reservation at 7:15, which was 48 minutes away. I had to call restaurant to extend reservation. The second driver was polite, amazing, and so kind. The limo was very nice except the seat portion was hot, and was blowing warm air. (Yes everything was on cool. This was my experience not horrific but definitely not great…

Joey was incredible!! Joey was incredible!!! He showed up early and patiently waited for us to be ready! Our ride was very nice and comfortable! Definitely recommend!

Highly Inaccurate Initial Quote I received a quote of $216 for a one way trip from Dover to Wilmington train station. I called to accept the quote and was told they needed to check with dispatch and would call me back to verify. I received a call back in 10 minutes and the quote was changed to $351. I was told the reason was I was an "additional" 35 minutes away. As I live on the northern most border of Dover and am therefore closer than any possible Dover address to Wilmington this was a nonsensical explanation. I could get no explanation from phone dispatch for this.

I would give them MORE stars if I could. Outstanding company! I received a call half hour before the stretch limousine was to arrive to pick up my fiance. The limousine had been involved in an accident. The company arranged for a stretch SUV that happened to be in the area to divert to my fiance's location. It was quite an upgrade. My fiance and her bridesmaids loved it, and that's all that mattered! I would recommend this company wholeheartedly.