Michael
GBHighly Inaccurate Initial Quote I received a quote of $216 for a one way trip from Dover to Wilmington train station. I called to accept the quote and was told they needed to check with dispatch and would call me back to verify. I received a call back in 10 minutes and the quote was changed to $351. I was told the reason was I was an "additional" 35 minutes away. As I live on the northern most border of Dover and am therefore closer than any possible Dover address to Wilmington this was a nonsensical explanation. I could get no explanation from phone dispatch for this.
Melody
GBBook them NOW! So thankful to have found this company!! We booked two vans last minute and they really came through very patient and understanding with our bridal/groom parties. Even assisted the bride in putting a few items in the van. The conversation was amazing and just down right pleasant. If we need vans again we will call again!!!
Charles
GBDont use this service I booked a car with these guys last fall, and was told they would charge me a deposit, then charge the balance a couple of days before the date of service. Instead, they charged the entire amount right away, then would not respond to inquiries about that. Then, when i had to cancel, instead of keeping just the deposit, they kept all of the money.
Heather Queen
GBGreat driver and service The driver showed up early, the vehicle was spotless. He took our large group of kids to a spot for pictures, then to dinner, and then to prom. He was courteous and got them safely to every stop on time. Very classy. Thank you for keeping our kids safe and giving them a fantastic prom experience!
Seamus Cullinane
GBPoor communication but great service… Poor communication but great service from the driver. Leading up to the date of the trip I received no emails or other notifications about final payment or more details on the bus/driver. Multiple of my emails went unanswered and multiple phone calls resulted in finally getting my driver details <24hrs from the booking. Driver was amazing! She was on time and had no issues or complaints from anyone as she ran shuttle to my event. The mini coach bus was in great condition, clean and comfortable. Definitely more work but booking directly might have been a better experience then using this third party.