Best Airfare I purchased 4 tickets for international travel through a discount website, then decided several hours later to make the purchase through my travel rewards program instead. I thought I had 24 hours to cancel the booking without penalties but learned after speaking with Larry at ExploreTrip that there will be a $75 charge for each ticket ($300 total). Of course I wasn't happy with this, but I realize that Larry is just a guy doing his job. He has to deal with difficult and unhappy customers every single day. What I appreciate (and the reason for my 4 star review of this company) is Larry's willingness to listen and to answer my questions. He explained the company policies and after some back and forth, found a way to reverse my purchase, which thus eliminated the cancellation fees. I don't know if this would have happened regardless of who I spoke to, but I ultimately did have a positive outcome with this company and their employee. They had/have the cheapest airfare compared to all the other companies but the $75 cancellation penalty is a bummer so I docked one star.

Offer good price, but then their agents try to trick you into paying higher price citing a price increase in airline side... Avoid this company at all cost! I have booked a trip through their website at the listed price. They haven't charged my card for 2 days and haven't issued a ticket. First day they sent an email saying there was a problem with card authorization and asked to send my card details and passport which I never had to do with other agent. Second day agent called me a said the they have verified my card, but the flight price have gone up by $150 and asked me to authorize the ticket purchase at new price and quickly sent an email to acknowledge new booking at new price. I had to agree to their proposal since the by the time they come to the booking the prices with other agents have gone up. Strangely after this call they charged my card for the originally booked price and separately charged for $150 straight after the phone call from the agent.

This booking website is legit and makes… This booking website is legit and makes your experience in booking worth your whole. They send the e-ticket confirmation for my flight within hours of my booking and payment. Some website you have to wait days for the e-ticket , so I can compare that they are banged by professionals and they value their customers and business. You’re definitely going to have return costumers.

Scam Organization Terrible Fraud Organization The airline delayed the flight by 24 hours and we cancelled the ticket. And it has been over 1.5 years and we are still struggling to get our refund. When I call the agent they say Airline has not refunded the amount so they can't refund. And the Airline says to get in touch with the the agent since the ticket was done through them. The Exploretrip refund team says, the process of requesting refund from the airline is via EMAIL which is a huge red flag. I still haven't got my refund. They're running a scam.

the booking process was fine the booking process was fine, hence the 5 star. The service of Spirit airline however, was not great. terrible plane seats (seat cushion was old and flat), no complimentary free snacks at all, the plane was not cleaned (tray table got old stains), the app loses boarding pass after a while and need to reboot app...etc.