There was a mix up in what I paid for… There was a mix up in what I paid for (paid for a flight back but there was a layover in between and two flights were needed and one wasn’t counted for) but they were able to take care of that for me. Just need a little more clarity next time.

Offer good price, but then their agents try to trick you into paying higher price citing a price increase in airline side... Avoid this company at all cost! I have booked a trip through their website at the listed price. They haven't charged my card for 2 days and haven't issued a ticket. First day they sent an email saying there was a problem with card authorization and asked to send my card details and passport which I never had to do with other agent. Second day agent called me a said the they have verified my card, but the flight price have gone up by $150 and asked me to authorize the ticket purchase at new price and quickly sent an email to acknowledge new booking at new price. I had to agree to their proposal since the by the time they come to the booking the prices with other agents have gone up. Strangely after this call they charged my card for the originally booked price and separately charged for $150 straight after the phone call from the agent.

Website and amount of emails need work Not only have I gotten multiple emails of the same information but anytime I click on view my trip from those emails, it shows no trips. Honestly, I almost didn’t think I got the flights until I downloaded the airline app and saw that the flights showed up there. Not a well oiled website but got a good price for my flight at this time of year and relatively last minute.

This booking website is legit and makes… This booking website is legit and makes your experience in booking worth your whole. They send the e-ticket confirmation for my flight within hours of my booking and payment. Some website you have to wait days for the e-ticket , so I can compare that they are banged by professionals and they value their customers and business. You’re definitely going to have return costumers.

Worst service Worst service, greedy unprofessional operators. I had my flights for ~$1100 booked for India before COVID which got cancelled by the airlines. I asked for a refund and they offered only ~$400 saying it includes "internal costs". I accepted the amount and they said the airline is not giving any refund and we have added the original amount as a credit for the purchase of tickets. Now after 1 year I asked to book the tickets and they said ohh your refund was processed two days ago.!!! I am never working with such service again. Update - after this review, a person from ExploreTrip reached out to me and explained the reasons. Even though not fully satisfied with the explanation and lose of >50% of my money. I was content that they tried and gave me $200 back.