Plan on Using Them Again Soon My sister and I used Mainly Vacation to visit Greece and Dubai. Brian called us before our trip and informed us that the tour before us had problems with the local tour company so they were going to use a different local company. We were picked up at the airport as planned and taken to our hotel. I could tell that Mainly Vacations was working out some bugs with the new local company, but we were kept informed the entire time. We received everything that we paid for. We had a great time in Athens, Santorini and Mykonos. In fact, we plan on going back next year. Because of the problems experienced with the new tour company, Brian upgraded us to the Fairmont Hotel in Dubai. It was spectacular. We're planning on doing the Croatia cruise with Mainly Vacation in the very near future.

Do not book tours with this company Do not book tours with this company. I, my son and his friend paid our money to visit London and Paris for a week from 9/14/19. Days before the trip, my son told me the trip was canceled. The company didn’t have the decency to let me know. Later found out, they never booked any flight, and of course they are supposed to be refunding the money within 5-15 business days.

Potential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.

Great value for the price Great value for the price, air, hotels, transportation and tours. Had some minor issues with land tour operators as they used independent local tour operators and the information they received did not always coordinate with what Mainly gave them. The full day local tour guides were great. The only major problem was they gave us the wrong pick up time at the hotel for the Dhow Dinner cruise in Dubai and we waited in the hotel lobby for over 2 1/2 hours! Overall the itinerary and tours were done well.

DO NOT BOOK WITH MAINLY VACATIONS!!! DO NOT BOOK WITH MAINLY VACATIONS!!! We were a group of 11 who booked a trip to the Almalfi Coast with Brian John and he stole our money and didn’t book anything. We checked with the transportation companies and hotels that he claimed to make reservations with and they all confirmed that he never made any reservations and they never even heard of him. He claimed afterwards that someone in our group cancelled the entire trip with someone named “Luigi” ( our trip was to Italy ) which was nothing but a big fat lie! Do yourself a favor and find a reputable company so your vacation is not ruined like ours instead of using this lying scam artist!