Yeeman Lee
USGreat value for the price Great value for the price, air, hotels, transportation and tours. Had some minor issues with land tour operators as they used independent local tour operators and the information they received did not always coordinate with what Mainly gave them. The full day local tour guides were great. The only major problem was they gave us the wrong pick up time at the hotel for the Dhow Dinner cruise in Dubai and we waited in the hotel lobby for over 2 1/2 hours! Overall the itinerary and tours were done well.
Melvon
USOverall Good Trip Value - above average for the price.but not excellent Lodging - excellent (Athens, Santorini, Mykonos & Dubai) Guide support - outstanding in Athens; good in Santorini & Mykonos; less than satisfactory in Dubai. We had to negotiate for the bus to take the group back to the hotel, versus being left at the mall and securing our transportation. Emirates -- difficulty checking in online; not assigned a seat next to your travel partner to Athens & Dubai Emirates changed baggage policy on February 1, 2019, MV should have spearheaded a discussion with the airline to ensure no problems. Considering the fact that MV was paid long before Feb. 1st. I hold MV totally responsible for the poor seat assignments and not being willing to speak to airlines on our behalf. Finally, the travel APP would not work (or load properly) on my IPhone 7. Some in our group which did have access notice the APP was inadequate because there weren't any updates with revisions.
CLE521
USPotential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.
Lesley Gammon
USTrip was fantastic Trip was fantastic! Beyond the issue with out flights being cancelled on the way to Greece I dont have any complaints. A suggestion would be to tell people important items to bring like a wind breaker because my research said spring temps and it was actually cold.
Carolyn Johnson
USBest customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.