I just finished reading the reviews… I just finished reading the reviews posted against Mainly Vacations and almost every one written is exactly the same problem I experienced, We booked a trip in Sept. 2018 for Italy in July 2019. Three weeks before the trip when I had not yet received any paperwork about the trip although been told numerous times all flights were arranged, I was finally told the trip was cancelled as it was a small group tour and 12 other passengers cancelled. We, too, were offered the independent tour but as we are in our 70s and taking our 12 year old granddaughter, we did not feel comfortable doing this. According to the terms and conditions, our deposit and final payment would be refunded. We received our final payment but have not yet received the $1,200 deposit. I have been told many times, that it would be coming. I have filed a complaint with the Better Business Bureau with the hopes of getting my money back. Although their tours sound interesting, I would not trust this company to make it happen.

The company is a scam! This Brian Johns ripped us off of all our money for an Italy trip of a party of 12. DO NOT BOOK WITH THIS COMPANY

DON'T DO IT!!!! If I coul take the whole experience back .. I would . I booked a trip to the Amalfi coast with Brian John who did nothing but scam us. We absolutely were recommended to Mainly Vacations from another friend.. but believe me that was NOT our experince. We got on a train to Naples with fake tickets, and only to find out with absolute confirmation with each of the hotels that we were to stay.. that reservations were never made. Brian John did not book our trip like we had commisssioned him to do. I have in my possession every piece of confirmation that supports that he did not do what he was paid to do.i will make it my mission to help other travelers not to make this same mistake, Do Not Book With BRIAN JOHN!!!!!!!!

Trip to Israel Getting through the security of El Al at JFK was a headache and I was concerned that the trip to Israel would be like vacationing in a prison. However, to the contrary! Once we landed in Tel Aviv, ground transportation was set up to take us to our hotel. There were wonderful tour guides and drivers to take us around. We also flew to Jerusalem with no issue. The sights were awesome and the hotels we stayed in were just incredible. This trip was well organized and probably the best experience I’ve had overall.

Great value for the price Great value for the price, air, hotels, transportation and tours. Had some minor issues with land tour operators as they used independent local tour operators and the information they received did not always coordinate with what Mainly gave them. The full day local tour guides were great. The only major problem was they gave us the wrong pick up time at the hotel for the Dhow Dinner cruise in Dubai and we waited in the hotel lobby for over 2 1/2 hours! Overall the itinerary and tours were done well.