Dean George
GBTrip to Israel Getting through the security of El Al at JFK was a headache and I was concerned that the trip to Israel would be like vacationing in a prison. However, to the contrary! Once we landed in Tel Aviv, ground transportation was set up to take us to our hotel. There were wonderful tour guides and drivers to take us around. We also flew to Jerusalem with no issue. The sights were awesome and the hotels we stayed in were just incredible. This trip was well organized and probably the best experience I’ve had overall.
Terry & Donna Bowman
GBMy husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed
Peri
GBI like don't do reviews but seriously I… I like don't do reviews but seriously I have recommended Mainly to all of my friends and everyone else deserves to know just how great everything went. I literally had the best vacation of my life!!! Everything was so nice and planned so good. Ive tried diying stuff before but it ends up stressing me out and Ive done stuff like once I booked my train to go from Florence to Bologna at the wrong time so I missed it and literally cried in the station. But anyways this time NO STRESS!!!! Tours were amazing, hotels were incredible. I just can't believe how easy and nice everything and everyone was. I'm never not booking with these guys again.
Carolyn Johnson
GBBest customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.
Natalie C.
GBGreece - August 2018 Working with Brian was great. He is very knowledgeable, responsive and flexible. When there were any issues he resolved quickly and exhibited great customer service in the process. We got a lot of value for our money and really enjoyed the tours, knowledgeable guides and experience. We already know where we’d like to travel for the next two years and will turn to Brian and Mainly Vacations for our planning.