Fraud Fraud! DO NOT BOOK WITH MAINLY VACATIONS. reference a previous post by the Gummos....brain John's never booked our trip to the almalfi coast. Leaving 11 people stranded at the lamezia train station...no vouchers no hotel reservations no transfers. We called hotels and verified he never made the reservations. Never sent documents in his travel app. Tried to blame It on our "group leader" however kathy and randy did contact him to find out why we never recieved info. We did. Ot change the reservation or request cancellation....he never made the reservations.....we are now collecting names of others to formulate a class action law suit.....DO NOT BOOK WITH MAINLY VACATIONS OR BRIAN JOHN

My husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed

I like don't do reviews but seriously I… I like don't do reviews but seriously I have recommended Mainly to all of my friends and everyone else deserves to know just how great everything went. I literally had the best vacation of my life!!! Everything was so nice and planned so good. Ive tried diying stuff before but it ends up stressing me out and Ive done stuff like once I booked my train to go from Florence to Bologna at the wrong time so I missed it and literally cried in the station. But anyways this time NO STRESS!!!! Tours were amazing, hotels were incredible. I just can't believe how easy and nice everything and everyone was. I'm never not booking with these guys again.

Do not book tours with this company Do not book tours with this company. I, my son and his friend paid our money to visit London and Paris for a week from 9/14/19. Days before the trip, my son told me the trip was canceled. The company didn’t have the decency to let me know. Later found out, they never booked any flight, and of course they are supposed to be refunding the money within 5-15 business days.

Potential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.