renee ruggeri
GBFraud Fraud! DO NOT BOOK WITH MAINLY VACATIONS. reference a previous post by the Gummos....brain John's never booked our trip to the almalfi coast. Leaving 11 people stranded at the lamezia train station...no vouchers no hotel reservations no transfers. We called hotels and verified he never made the reservations. Never sent documents in his travel app. Tried to blame It on our "group leader" however kathy and randy did contact him to find out why we never recieved info. We did. Ot change the reservation or request cancellation....he never made the reservations.....we are now collecting names of others to formulate a class action law suit.....DO NOT BOOK WITH MAINLY VACATIONS OR BRIAN JOHN
Kim
GBThe company is a scam! This Brian Johns ripped us off of all our money for an Italy trip of a party of 12. DO NOT BOOK WITH THIS COMPANY
CLE521
GBPotential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.
Carolyn Johnson
GBBest customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.
AM and RM
GBMy husband and I had an amazing time in… My husband and I had an amazing time in Dubai and Greece!! We had the best honeymoon we could have asked for. Brian was very helpful and made sure everything went smooth for us. The only down side it took too long for us to receive the air tickets and the itinerary, but other than we had a blast! I definitely recommend Mainly Vacations.