I have used Mainly Vacations over and… I have used Mainly Vacations over and over again on travel both for flights for short trips domestically as well as for my yearly vacations with my husband internationally. Their knowledgeable staff really helps since I don't always know exactly where I want to go. They have never steered me wrong and I've always had a great time. I will continue to use them.

Overall Good Trip Value - above average for the price.but not excellent Lodging - excellent (Athens, Santorini, Mykonos & Dubai) Guide support - outstanding in Athens; good in Santorini & Mykonos; less than satisfactory in Dubai. We had to negotiate for the bus to take the group back to the hotel, versus being left at the mall and securing our transportation. Emirates -- difficulty checking in online; not assigned a seat next to your travel partner to Athens & Dubai Emirates changed baggage policy on February 1, 2019, MV should have spearheaded a discussion with the airline to ensure no problems. Considering the fact that MV was paid long before Feb. 1st. I hold MV totally responsible for the poor seat assignments and not being willing to speak to airlines on our behalf. Finally, the travel APP would not work (or load properly) on my IPhone 7. Some in our group which did have access notice the APP was inadequate because there weren't any updates with revisions.

Best customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.

Plan on Using Them Again Soon My sister and I used Mainly Vacation to visit Greece and Dubai. Brian called us before our trip and informed us that the tour before us had problems with the local tour company so they were going to use a different local company. We were picked up at the airport as planned and taken to our hotel. I could tell that Mainly Vacations was working out some bugs with the new local company, but we were kept informed the entire time. We received everything that we paid for. We had a great time in Athens, Santorini and Mykonos. In fact, we plan on going back next year. Because of the problems experienced with the new tour company, Brian upgraded us to the Fairmont Hotel in Dubai. It was spectacular. We're planning on doing the Croatia cruise with Mainly Vacation in the very near future.

My husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed