Best customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.

Do not book tours with this company Do not book tours with this company. I, my son and his friend paid our money to visit London and Paris for a week from 9/14/19. Days before the trip, my son told me the trip was canceled. The company didn’t have the decency to let me know. Later found out, they never booked any flight, and of course they are supposed to be refunding the money within 5-15 business days.

I like don't do reviews but seriously I… I like don't do reviews but seriously I have recommended Mainly to all of my friends and everyone else deserves to know just how great everything went. I literally had the best vacation of my life!!! Everything was so nice and planned so good. Ive tried diying stuff before but it ends up stressing me out and Ive done stuff like once I booked my train to go from Florence to Bologna at the wrong time so I missed it and literally cried in the station. But anyways this time NO STRESS!!!! Tours were amazing, hotels were incredible. I just can't believe how easy and nice everything and everyone was. I'm never not booking with these guys again.

Excellently organized Excellently organized, with genuine desire to best serve the customer. Thank you Yannis, we really appreciate your care and professionalism that made our vacation a great delight. Also, the cruse directors Florentina and Ion were incredible charming organizers. That's a rare gift. We are glad to keep spreading the word about you. Thank you for our unforgivable vacation. Mihai & Mona MOS

My husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed