My husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed

Plan on Using Them Again Soon My sister and I used Mainly Vacation to visit Greece and Dubai. Brian called us before our trip and informed us that the tour before us had problems with the local tour company so they were going to use a different local company. We were picked up at the airport as planned and taken to our hotel. I could tell that Mainly Vacations was working out some bugs with the new local company, but we were kept informed the entire time. We received everything that we paid for. We had a great time in Athens, Santorini and Mykonos. In fact, we plan on going back next year. Because of the problems experienced with the new tour company, Brian upgraded us to the Fairmont Hotel in Dubai. It was spectacular. We're planning on doing the Croatia cruise with Mainly Vacation in the very near future.

The company is a scam! This Brian Johns ripped us off of all our money for an Italy trip of a party of 12. DO NOT BOOK WITH THIS COMPANY

DON'T DO IT!!!! If I coul take the whole experience back .. I would . I booked a trip to the Amalfi coast with Brian John who did nothing but scam us. We absolutely were recommended to Mainly Vacations from another friend.. but believe me that was NOT our experince. We got on a train to Naples with fake tickets, and only to find out with absolute confirmation with each of the hotels that we were to stay.. that reservations were never made. Brian John did not book our trip like we had commisssioned him to do. I have in my possession every piece of confirmation that supports that he did not do what he was paid to do.i will make it my mission to help other travelers not to make this same mistake, Do Not Book With BRIAN JOHN!!!!!!!!

I have used Mainly Vacations over and… I have used Mainly Vacations over and over again on travel both for flights for short trips domestically as well as for my yearly vacations with my husband internationally. Their knowledgeable staff really helps since I don't always know exactly where I want to go. They have never steered me wrong and I've always had a great time. I will continue to use them.