Yeeman Lee
GBGreat value for the price Great value for the price, air, hotels, transportation and tours. Had some minor issues with land tour operators as they used independent local tour operators and the information they received did not always coordinate with what Mainly gave them. The full day local tour guides were great. The only major problem was they gave us the wrong pick up time at the hotel for the Dhow Dinner cruise in Dubai and we waited in the hotel lobby for over 2 1/2 hours! Overall the itinerary and tours were done well.
renee ruggeri
GBFraud Fraud! DO NOT BOOK WITH MAINLY VACATIONS. reference a previous post by the Gummos....brain John's never booked our trip to the almalfi coast. Leaving 11 people stranded at the lamezia train station...no vouchers no hotel reservations no transfers. We called hotels and verified he never made the reservations. Never sent documents in his travel app. Tried to blame It on our "group leader" however kathy and randy did contact him to find out why we never recieved info. We did. Ot change the reservation or request cancellation....he never made the reservations.....we are now collecting names of others to formulate a class action law suit.....DO NOT BOOK WITH MAINLY VACATIONS OR BRIAN JOHN
Carolyn Johnson
GBBest customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.
CLE521
GBPotential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.
kathy crissman
GBDON'T DO IT!!!! If I coul take the whole experience back .. I would . I booked a trip to the Amalfi coast with Brian John who did nothing but scam us. We absolutely were recommended to Mainly Vacations from another friend.. but believe me that was NOT our experince. We got on a train to Naples with fake tickets, and only to find out with absolute confirmation with each of the hotels that we were to stay.. that reservations were never made. Brian John did not book our trip like we had commisssioned him to do. I have in my possession every piece of confirmation that supports that he did not do what he was paid to do.i will make it my mission to help other travelers not to make this same mistake, Do Not Book With BRIAN JOHN!!!!!!!!