Potential to be 5 star Potential to be 5 star. This tour was amazing and a strong value. Communication was not optimal, but knowing what to expect in that area- I would book again with this company. Airline seating for my party was NEVER together and no one seemed able to help. I expected more after hearing rave reviews about United Emirates. I am unsure why some in our group of 18 were able to pre-assign seats, while others were unable to. Clearer communication would greatly optimize as flights were over night and longer than 8 hours. An itinerary with each hotel would be an added bonus. I saw other agents itineraries posted in the lobby of the 2nd hotel. Updates were NOT on the phone app we were encouraged to download. We had to elect a group leader, who made sure everyone was aware of changes. At the end of the day- it was still a great value with top notch tours.

Best customer service ever! Our trip to Rome, Sorrento, and the Amalfi coast was full of beauty, fun. Adventure, and fabulous food. Mainly vacations put together the most wonderful tours, along with free time at each location. We had some challenges on our trip such as a cancelled flight, and a change in our tour group size, but everything was managed and compensated for by our contact. Brian John, who kept in touch the entire trip and helped where needed. I would highly recommend this company to anyone who wants to see the South of Italy, and learn about the history and geography of the area.

DO NOT BOOK WITH MAINLY VACATIONS!!! DO NOT BOOK WITH MAINLY VACATIONS!!! We were a group of 11 who booked a trip to the Almalfi Coast with Brian John and he stole our money and didn’t book anything. We checked with the transportation companies and hotels that he claimed to make reservations with and they all confirmed that he never made any reservations and they never even heard of him. He claimed afterwards that someone in our group cancelled the entire trip with someone named “Luigi” ( our trip was to Italy ) which was nothing but a big fat lie! Do yourself a favor and find a reputable company so your vacation is not ruined like ours instead of using this lying scam artist!

Plan on Using Them Again Soon My sister and I used Mainly Vacation to visit Greece and Dubai. Brian called us before our trip and informed us that the tour before us had problems with the local tour company so they were going to use a different local company. We were picked up at the airport as planned and taken to our hotel. I could tell that Mainly Vacations was working out some bugs with the new local company, but we were kept informed the entire time. We received everything that we paid for. We had a great time in Athens, Santorini and Mykonos. In fact, we plan on going back next year. Because of the problems experienced with the new tour company, Brian upgraded us to the Fairmont Hotel in Dubai. It was spectacular. We're planning on doing the Croatia cruise with Mainly Vacation in the very near future.

DON'T DO IT!!!! If I coul take the whole experience back .. I would . I booked a trip to the Amalfi coast with Brian John who did nothing but scam us. We absolutely were recommended to Mainly Vacations from another friend.. but believe me that was NOT our experince. We got on a train to Naples with fake tickets, and only to find out with absolute confirmation with each of the hotels that we were to stay.. that reservations were never made. Brian John did not book our trip like we had commisssioned him to do. I have in my possession every piece of confirmation that supports that he did not do what he was paid to do.i will make it my mission to help other travelers not to make this same mistake, Do Not Book With BRIAN JOHN!!!!!!!!