The company is a scam! This Brian Johns ripped us off of all our money for an Italy trip of a party of 12. DO NOT BOOK WITH THIS COMPANY

My husband and I purchased the Italy… My husband and I purchased the Italy Renaissance Cities tour with Mainly Vacations. Upon our arrival in Rome we found out that the other 22 people that were suppose to be on the tour with us did not make the flight. So two 70 year old people that had not been to Italy before were on their own. Mainly contacted us everyday and gave us directions and information on our tours but we had to navigate the tours, the taxis, the train -dining. It was stressful but worked out. We have written confirmation that Mainly would reimburse us for our expenses - they have acknowledged that they have our receipts. We also have written confirmation of $500 that would be refunded to us due to the issue with the tour. After months of correspondence, Mainly no longer responds and we have not received any reimbursement. Very disappointed

DO NOT BOOK WITH MAINLY VACATIONS!!! DO NOT BOOK WITH MAINLY VACATIONS!!! We were a group of 11 who booked a trip to the Almalfi Coast with Brian John and he stole our money and didn’t book anything. We checked with the transportation companies and hotels that he claimed to make reservations with and they all confirmed that he never made any reservations and they never even heard of him. He claimed afterwards that someone in our group cancelled the entire trip with someone named “Luigi” ( our trip was to Italy ) which was nothing but a big fat lie! Do yourself a favor and find a reputable company so your vacation is not ruined like ours instead of using this lying scam artist!

I like don't do reviews but seriously I… I like don't do reviews but seriously I have recommended Mainly to all of my friends and everyone else deserves to know just how great everything went. I literally had the best vacation of my life!!! Everything was so nice and planned so good. Ive tried diying stuff before but it ends up stressing me out and Ive done stuff like once I booked my train to go from Florence to Bologna at the wrong time so I missed it and literally cried in the station. But anyways this time NO STRESS!!!! Tours were amazing, hotels were incredible. I just can't believe how easy and nice everything and everyone was. I'm never not booking with these guys again.

Excellently organized Excellently organized, with genuine desire to best serve the customer. Thank you Yannis, we really appreciate your care and professionalism that made our vacation a great delight. Also, the cruse directors Florentina and Ion were incredible charming organizers. That's a rare gift. We are glad to keep spreading the word about you. Thank you for our unforgivable vacation. Mihai & Mona MOS