Flight was canceled so I called your… Flight was canceled so I called your number for assistance I was told to call the airlines and promptly hung up on do not use this service warning warning warning

Poor service was RIGHTED I had much difficulty with my initial booking in April 2016; however, my last 3 encounters have changed my rating from -10 to +4! I was very pleased with Lucas, Moses and Emily who changed my impression of this agency. Poor Service was changed: Last April, I needed to cancel my "bereavement" airline reservation with this agency within 24 hours after my original booking; however, I was unable to connect with them. I called within 24 hours and ended up listening to a recording that stated I was next in line for 1 hour. When I was finally connected (the next business day) it was a hassle to obtain a CREDIT for my cancelled reservation ($258.60). I attempted to contact the agency this week; however, the email (that had accompanied the confirmed cancellation) was returned to me. When I reached personnel on the phone, I was told there would be a $200. re-booking fee, and needed to send a copy of the death certificate. When I spoke with Lucas last evening, I was given my flight confirmation, with NO re-booking fee and the death certificate was not needed. I appreciate that these 3 employees worked together within their positions and RIGHTED a difficult situation. Thank you LUCAS!

Lucas did a awesome job. Will recommend … Lucas did a awesome job. Will recommend him to all my family and friends.

I have been notified that I will be… I have been notified that I will be receiving a full refund

Need their services to get best flight deals I had great experience with Flights services inc. They are very professional and efficient in booking flights as per my requirements. I was able to get them on call any time and get clarification on flights schedule, special food on flights etc. I will use their services in future too:) Keep doing great job:)