Rob
GBI have been notified that I will be… I have been notified that I will be receiving a full refund
Marie Chantal Bujold
CAGreat service for my flights reservations I first contacted Alex Connaer to book my flights, initially for 4 persons to San Juan Puerto Rico in August 2016. We then had to cancel the flights for 2 of my family members and Alex help us with all the cancellation and reimbursements. Not to mentioned that Delta had changed their flights-hours-connections so he was able to switch us with American Airlines, and that at the same initial prices. So with no hesitation, I will contact him again, for any traveling needs in the future 👍
Karen Klott
GBPoor service was RIGHTED I had much difficulty with my initial booking in April 2016; however, my last 3 encounters have changed my rating from -10 to +4! I was very pleased with Lucas, Moses and Emily who changed my impression of this agency. Poor Service was changed: Last April, I needed to cancel my "bereavement" airline reservation with this agency within 24 hours after my original booking; however, I was unable to connect with them. I called within 24 hours and ended up listening to a recording that stated I was next in line for 1 hour. When I was finally connected (the next business day) it was a hassle to obtain a CREDIT for my cancelled reservation ($258.60). I attempted to contact the agency this week; however, the email (that had accompanied the confirmed cancellation) was returned to me. When I reached personnel on the phone, I was told there would be a $200. re-booking fee, and needed to send a copy of the death certificate. When I spoke with Lucas last evening, I was given my flight confirmation, with NO re-booking fee and the death certificate was not needed. I appreciate that these 3 employees worked together within their positions and RIGHTED a difficult situation. Thank you LUCAS!
Parwana Munsif
GBThank You! Karen helped me with booking my tickets. She was very nice and patient. She explained me all details of the flight. I got a fare price, but I just don't like the the long layover that I have. Anyway, thank you so much Karen and airnticket.com
Patha Clark
GBWe were helped by Nick to get flights… We were helped by Nick to get flights from New Orleans to Bangkok. With all special requirements due to COVID-19, he helped us figure this out. Thank you.