Marie Chantal Bujold
CAGreat service for my flights reservations I first contacted Alex Connaer to book my flights, initially for 4 persons to San Juan Puerto Rico in August 2016. We then had to cancel the flights for 2 of my family members and Alex help us with all the cancellation and reimbursements. Not to mentioned that Delta had changed their flights-hours-connections so he was able to switch us with American Airlines, and that at the same initial prices. So with no hesitation, I will contact him again, for any traveling needs in the future 👍
Ann Tucker
GBemilie johnson Emilie was very helpful.
Karen Klott
GBPoor service was RIGHTED I had much difficulty with my initial booking in April 2016; however, my last 3 encounters have changed my rating from -10 to +4! I was very pleased with Lucas, Moses and Emily who changed my impression of this agency. Poor Service was changed: Last April, I needed to cancel my "bereavement" airline reservation with this agency within 24 hours after my original booking; however, I was unable to connect with them. I called within 24 hours and ended up listening to a recording that stated I was next in line for 1 hour. When I was finally connected (the next business day) it was a hassle to obtain a CREDIT for my cancelled reservation ($258.60). I attempted to contact the agency this week; however, the email (that had accompanied the confirmed cancellation) was returned to me. When I reached personnel on the phone, I was told there would be a $200. re-booking fee, and needed to send a copy of the death certificate. When I spoke with Lucas last evening, I was given my flight confirmation, with NO re-booking fee and the death certificate was not needed. I appreciate that these 3 employees worked together within their positions and RIGHTED a difficult situation. Thank you LUCAS!
Queen Pritchard
GBThanks a job well done!!! -
Naresh Nayyar
GBNeed their services to get best flight deals I had great experience with Flights services inc. They are very professional and efficient in booking flights as per my requirements. I was able to get them on call any time and get clarification on flights schedule, special food on flights etc. I will use their services in future too:) Keep doing great job:)