Dinah Parris
GBThey did a good job They did a good job They helps my booking easy and also they all friendly.👍🏿
Melanie Arciaga
GBFoggyFly.com BEWARE before purchasing... Foggyfly may have best online price deals But BEWARE. Do not purchase as it may not include baggage allowance which James, the customer rep, was trying to sell me an upgrade package for an outrageous amount. Told was nonrefundable when I told him I found cheaper priced ticket with baggage allowance and wanted to purchase that instead. Refused price match to other search engine - only to same airlines as booked ticket. So, I searched online for direct price onto another airline's website and received a very good deal that included baggage allowance for only less than $200 more than the best deal price found on foggyfly and $100 cheaper than previous search. Called customer service again and received customer service rep, Zara. Zara was a dream. She made me whole again and booked me on another airlines offering cheaper price than previous quote from James & cancelled my previous itinerary on Foggly.com. Zara did not only book it at a cheaper rate but ensure baggage allowance was included for no additional fees. Zara was awesome! Because of her I was able to save hundreds of dollars for a very last minute flight.
April Lee Olson
GBKristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.
WILLIAM
GBThe best thing about our experience was… The best thing about our experience was the help of our agent Zara. She was very patient and helpful.
Arionin Fernandez
GBMatthew made my experience great Matthew made my experience great, he was very patient, explained in detail and made sure I understood the process. He calm my fear of being scammed after I had spoke to a different agent who did not take time and patience to communicate or does not know how to calmly explain the process. Thanks again Metthew.