John
GBThe service I received from Michelle… The service I received from Michelle today was excellent and fast.
gail Smith
GBSkeptical I purchased a flight on Jet Blue for $107 last night. I was called this morning and told that the flight was unable to be confirmed because the rate increased. The increased rate was quoted as more than double when I was initially paying for. At that point I was told that the ticket I purchased was non refundable (even though I don’t have a ticket) and I needed to choose another flight. I was offered and eventually paid for a ticket on a carrier I do not like, traveling at a time of day I do not like AND now paying (separately) for the choice of a seat and the privilege of carrying on my small bag. The reason I am giving you 5 stars is because you were patient. And got me on a flight that I would NEVER have chosen paying a lot more than I initially chose. Do you are sales people.
WILLIAM
GBThe best thing about our experience was… The best thing about our experience was the help of our agent Zara. She was very patient and helpful.
Dinah Parris
GBThey did a good job They did a good job They helps my booking easy and also they all friendly.👍🏿
April Lee Olson
GBKristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.