Kristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.

The service I received from Michelle… The service I received from Michelle today was excellent and fast.

FoggyFly.com BEWARE before purchasing... Foggyfly may have best online price deals But BEWARE. Do not purchase as it may not include baggage allowance which James, the customer rep, was trying to sell me an upgrade package for an outrageous amount. Told was nonrefundable when I told him I found cheaper priced ticket with baggage allowance and wanted to purchase that instead. Refused price match to other search engine - only to same airlines as booked ticket. So, I searched online for direct price onto another airline's website and received a very good deal that included baggage allowance for only less than $200 more than the best deal price found on foggyfly and $100 cheaper than previous search. Called customer service again and received customer service rep, Zara. Zara was a dream. She made me whole again and booked me on another airlines offering cheaper price than previous quote from James & cancelled my previous itinerary on Foggly.com. Zara did not only book it at a cheaper rate but ensure baggage allowance was included for no additional fees. Zara was awesome! Because of her I was able to save hundreds of dollars for a very last minute flight.

My experience with Foggyfly was very… My experience with Foggyfly was very stressful and completely unexpected. I had to call to verify the my reservation and agent stated that my fly is on a stand by. Agent Eddy offered to upgrade the ticket to higher fair and pay $200 more. I had no choice and agreed for upgrades. Eddy was kind and helpful, send me final reservation after 48hrs. Please use the known airlines or Expedia to save yourself the stress and inconvenience with travel. At the end everything worked out for me. I got my tickets.

SCAM BY FOGGYFLY.COM So purchase a ticket with them only to find out that I would have to pay 270us to confirm my bookings, when I told them to cancel they told me that I can't and I will lose all my money. So is either I send the additional money to upgrade my ticket or lose everything..long and short DON'T BOOK WITH THEM THEY ARE SCAMMERS