Arionin Fernandez
GBMatthew made my experience great Matthew made my experience great, he was very patient, explained in detail and made sure I understood the process. He calm my fear of being scammed after I had spoke to a different agent who did not take time and patience to communicate or does not know how to calmly explain the process. Thanks again Metthew.
gail Smith
GBSkeptical I purchased a flight on Jet Blue for $107 last night. I was called this morning and told that the flight was unable to be confirmed because the rate increased. The increased rate was quoted as more than double when I was initially paying for. At that point I was told that the ticket I purchased was non refundable (even though I don’t have a ticket) and I needed to choose another flight. I was offered and eventually paid for a ticket on a carrier I do not like, traveling at a time of day I do not like AND now paying (separately) for the choice of a seat and the privilege of carrying on my small bag. The reason I am giving you 5 stars is because you were patient. And got me on a flight that I would NEVER have chosen paying a lot more than I initially chose. Do you are sales people.
alily ai
GBA terrible company This is a terrible company and I had a terrible experience. The ticket prices on their website are fake. When I confirmed the ticket information, they said the ticket I booked was no longer available and offered me another flight that required two transfers and cost $400 more. Then, they threatened me not to cancel the ticket. For now, they haven't charged my credit card yet. I had to suspend my credit card service. Hope this helps.
Sam Whitmer
GBAbsolutely ridiculous experience Absolutely ridiculous experience! I was mislead, manipulated and lied to about my original flight. And they wanted to DOUBLE my price. Called in the middle of the night to talk about the issue of my flight, they place you on hold, multiple times for ATLEAST 40 minutes. Impossible to get ahold of. I was able to get a refund on my flight because it was within 24 hour- to only be called back and told I was getting charged! DO NOT USE THEM!!!
WILLIAM
GBThe best thing about our experience was… The best thing about our experience was the help of our agent Zara. She was very patient and helpful.