April Lee Olson
GBKristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.
Rajkumar Saminathan
GBCheating - Restricted tickets I booked a flight ticket. They did not send confirmation. I called and asked them for itenary. They said it is restricted ticket. They can confirm if the waiting list is confirmed. 6 hours before flight departure. Worst.. Highly uncertain and not customer friendly. Literally Cheating
Sam Did
CAKristi was Professional Kristi was Professional, Friendly and Listen. A good person to have on the Team. Didier
Arionin Fernandez
GBMatthew made my experience great Matthew made my experience great, he was very patient, explained in detail and made sure I understood the process. He calm my fear of being scammed after I had spoke to a different agent who did not take time and patience to communicate or does not know how to calmly explain the process. Thanks again Metthew.
Sam Whitmer
GBAbsolutely ridiculous experience Absolutely ridiculous experience! I was mislead, manipulated and lied to about my original flight. And they wanted to DOUBLE my price. Called in the middle of the night to talk about the issue of my flight, they place you on hold, multiple times for ATLEAST 40 minutes. Impossible to get ahold of. I was able to get a refund on my flight because it was within 24 hour- to only be called back and told I was getting charged! DO NOT USE THEM!!!