Absolutely ridiculous experience Absolutely ridiculous experience! I was mislead, manipulated and lied to about my original flight. And they wanted to DOUBLE my price. Called in the middle of the night to talk about the issue of my flight, they place you on hold, multiple times for ATLEAST 40 minutes. Impossible to get ahold of. I was able to get a refund on my flight because it was within 24 hour- to only be called back and told I was getting charged! DO NOT USE THEM!!!

A terrible company This is a terrible company and I had a terrible experience. The ticket prices on their website are fake. When I confirmed the ticket information, they said the ticket I booked was no longer available and offered me another flight that required two transfers and cost $400 more. Then, they threatened me not to cancel the ticket. For now, they haven't charged my credit card yet. I had to suspend my credit card service. Hope this helps.

NEVER USE THIS SITE!!!!!! They did a bait and switch, which I unfortunately fell for. Priced out flight for around 538.00. Got a call the next day that fight was not available for that price. Refused to cancel, saying it was nonrefundable. But that they could switch for 300 more. Since the trip involves a family health issue, I agreed. Then got new itinerary for a total of 975.00. I questioned the more than 400 increase, but was told that included fees. I stupidly fell for it. Then when was billed, got a charge of 675 from American Airlines plus 290.00 from foggyfly. Worst experience ever!

FoggyFly.com BEWARE before purchasing... Foggyfly may have best online price deals But BEWARE. Do not purchase as it may not include baggage allowance which James, the customer rep, was trying to sell me an upgrade package for an outrageous amount. Told was nonrefundable when I told him I found cheaper priced ticket with baggage allowance and wanted to purchase that instead. Refused price match to other search engine - only to same airlines as booked ticket. So, I searched online for direct price onto another airline's website and received a very good deal that included baggage allowance for only less than $200 more than the best deal price found on foggyfly and $100 cheaper than previous search. Called customer service again and received customer service rep, Zara. Zara was a dream. She made me whole again and booked me on another airlines offering cheaper price than previous quote from James & cancelled my previous itinerary on Foggly.com. Zara did not only book it at a cheaper rate but ensure baggage allowance was included for no additional fees. Zara was awesome! Because of her I was able to save hundreds of dollars for a very last minute flight.

Rafael was very diligent and… Rafael was very diligent and conscientious as he worked a flight from FRA to BNA. He found me a low price and the best value. I am very grateful for him!