gail Smith
GBSkeptical I purchased a flight on Jet Blue for $107 last night. I was called this morning and told that the flight was unable to be confirmed because the rate increased. The increased rate was quoted as more than double when I was initially paying for. At that point I was told that the ticket I purchased was non refundable (even though I don’t have a ticket) and I needed to choose another flight. I was offered and eventually paid for a ticket on a carrier I do not like, traveling at a time of day I do not like AND now paying (separately) for the choice of a seat and the privilege of carrying on my small bag. The reason I am giving you 5 stars is because you were patient. And got me on a flight that I would NEVER have chosen paying a lot more than I initially chose. Do you are sales people.
Irene Leshko
GBMy experience with Foggyfly was very… My experience with Foggyfly was very stressful and completely unexpected. I had to call to verify the my reservation and agent stated that my fly is on a stand by. Agent Eddy offered to upgrade the ticket to higher fair and pay $200 more. I had no choice and agreed for upgrades. Eddy was kind and helpful, send me final reservation after 48hrs. Please use the known airlines or Expedia to save yourself the stress and inconvenience with travel. At the end everything worked out for me. I got my tickets.
Arionin Fernandez
GBMatthew made my experience great Matthew made my experience great, he was very patient, explained in detail and made sure I understood the process. He calm my fear of being scammed after I had spoke to a different agent who did not take time and patience to communicate or does not know how to calmly explain the process. Thanks again Metthew.
Sam Did
CAKristi was Professional Kristi was Professional, Friendly and Listen. A good person to have on the Team. Didier
April Lee Olson
GBKristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.