Kristy tried to give me a credit back… Kristy tried to give me a credit back to my credit card, but the credit is with American Airlines instead.

Skeptical I purchased a flight on Jet Blue for $107 last night. I was called this morning and told that the flight was unable to be confirmed because the rate increased. The increased rate was quoted as more than double when I was initially paying for. At that point I was told that the ticket I purchased was non refundable (even though I don’t have a ticket) and I needed to choose another flight. I was offered and eventually paid for a ticket on a carrier I do not like, traveling at a time of day I do not like AND now paying (separately) for the choice of a seat and the privilege of carrying on my small bag. The reason I am giving you 5 stars is because you were patient. And got me on a flight that I would NEVER have chosen paying a lot more than I initially chose. Do you are sales people.

Eddy was great Eddy was great. I was skeptical at first but he did what he said he was going to do by calling me back and getting med the best deal possible. Well done. Thank you.

Prices changed for confirmed flights by… Prices changed for confirmed flights by $200. Received confirmation number.

Absolutely ridiculous experience Absolutely ridiculous experience! I was mislead, manipulated and lied to about my original flight. And they wanted to DOUBLE my price. Called in the middle of the night to talk about the issue of my flight, they place you on hold, multiple times for ATLEAST 40 minutes. Impossible to get ahold of. I was able to get a refund on my flight because it was within 24 hour- to only be called back and told I was getting charged! DO NOT USE THEM!!!