Everything was great, except the checkin. I really liked Everything Mr. Andrew did for me and my wife. The Tierra Atacama was wonderful, the tours and guides were perfect. Special attention to two guides, Felipe and Carolina, they were perfect end different from the others. I had a Very bad experience with the flight from Calama do Santiago, it really bored me. I Know it probably were caused by Latam, but that was the worst part of my trip.

DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES! I reached out to Responsible Travel through their website to inquire about a combined Machu Picchu/Galapagos trip. They responded on 2/26/19 saying they were a UK company and had turned over my request for information to Lost World who handles their Machu Picchu/Galapagos vacations. The same day I received an email from Garrett at Lost World and the next day a follow up phone call to discuss our desired vacation. He was to follow up with more detailed information. 2 weeks passed and I hadn't heard back from Lost World, so I emailed Garrett. Another week goes by so I called and left a message. The next day I receive an email apologizing for his delay in responding and promising to have something to me by the following day. 3 more days go by, still nothing! So, on 3/22 I send an email to Rosy at Responsible Travel. In their initial email contact on 2/26 they promise to get back within a week to follow up. 4 weeks had passed and still haven't heard from either company. Today is 3/28 and still haven't heard from either company. Moral to this story: DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES and if somehow you get hooked up with Responsible Travel WALK AWAY! Don't waste your time. If this is the type of service these two companies provide when trying to book a vacation, what's going to happened when you're on vacation? I shudder at the thought.

Horrible Not a 5 star hotel, maybe a 3 We stayed at Noi Blend Vitacura our last night in Chile, prior to returning to the US. Seven days prior to our stay I contacted Noi Blend regarding antigen testing w/ appropriate documentation that would satisfy entry back to the US. They said they could arrange such testing and scheduled a test for us at the hotel, printed out the email from the purveyor stating we had a negative test and charged us $130. When we arrived at the airport, the Delta agent told us the test was invalid and we would not be able to board the plane with the document in hand. After much chaos and stress, we arranged a drive-by covid test, costing $222. We thought we were going to miss our flight and were the last people to board. Upon return to US, I contacted mgt at Noi Blend, candidly I thought given all that transpired they should of given me a complete refund, at the least I expected a refund for the testing. Their response was “they don’t have a relationship with the Chilean Minister of Health and that all guests much verify with the lab directly to see if the documentation is valid”, that’s fine, they should of indicated such at the onset, not offered to schedule the testing, not charge us $130 and I would of pursued testing elsewhere. We have had several international trips during covid and all of the hotels arranged appropriate testing to return to US. It was so unprofessional. Additionally, this is not a 5 star hotel, at best a 3. The rooms are very tired, bathroom sink in the room, no hot water in the shower, shower door seal was broken and there was water all over the floor. I would not recommend!

Amazing Amazing! Antarctica 21 tour on Hebridian Sky surpassed our expectations. Ship was beautifully designed. Room comfy. Food was out of this world in variety, taste and servings. Staff on the ship were professional and helpful. Expedition crew took us on trips even they had not experienced. The only reason for the 4 star rating was the disembarkation process. The process was not discussed and we were left to locate our luggage under tarps on the dock in the rain. We then had to walk with our luggage on uneven pavement about 2 miles in the cold rain to locate our own taxi.

Andrew stole our money ($22,000) that… Andrew stole our money ($22,000) that we paid for a luxury Ecuador / Peru vacation. He also stole $8,000 from our friend that was meeting us in South America. He first took our calls in 2020-2021, then disconnected all numbers. We went to the credit card company, and were unable to get a refund. He is a scammer. Beware! The trip was in April 2020, but I finished with the credit card company in May 2022.