Go elsewhere for your travel needs! I have the same experience as others with no returned calls or emails. We had a trip planned for October, 2020 and it was canceled. Andrew, the owner, will not refund our down payment. He won’t even bother to communicate with me. Thankfully we didn’t pay the balance on the trip. I’ve used Lost World in the past, but I would strongly recommend you find another travel agent. Safe travels!

Amazing trip to Peru! Our family just returned from a fantastic 2 week vacation in Peru - we went to Machu Picchu (hiked inca trail), Cusco and Lake Titicaca. Andrew & Lost World Adventures created a seamless trip for us - with all the details covered we were able to truly enjoy our vacation and not stress at all about how to get to the various destinations. We had great tour guides that really enriched our experience. It was also great to pay upfront and then not hassle with money & exchange rates for all the activities. First rate all the way!!

Everything was great, except the checkin. I really liked Everything Mr. Andrew did for me and my wife. The Tierra Atacama was wonderful, the tours and guides were perfect. Special attention to two guides, Felipe and Carolina, they were perfect end different from the others. I had a Very bad experience with the flight from Calama do Santiago, it really bored me. I Know it probably were caused by Latam, but that was the worst part of my trip.

DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES! I reached out to Responsible Travel through their website to inquire about a combined Machu Picchu/Galapagos trip. They responded on 2/26/19 saying they were a UK company and had turned over my request for information to Lost World who handles their Machu Picchu/Galapagos vacations. The same day I received an email from Garrett at Lost World and the next day a follow up phone call to discuss our desired vacation. He was to follow up with more detailed information. 2 weeks passed and I hadn't heard back from Lost World, so I emailed Garrett. Another week goes by so I called and left a message. The next day I receive an email apologizing for his delay in responding and promising to have something to me by the following day. 3 more days go by, still nothing! So, on 3/22 I send an email to Rosy at Responsible Travel. In their initial email contact on 2/26 they promise to get back within a week to follow up. 4 weeks had passed and still haven't heard from either company. Today is 3/28 and still haven't heard from either company. Moral to this story: DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES and if somehow you get hooked up with Responsible Travel WALK AWAY! Don't waste your time. If this is the type of service these two companies provide when trying to book a vacation, what's going to happened when you're on vacation? I shudder at the thought.

Andrew stole our money ($22,000) that… Andrew stole our money ($22,000) that we paid for a luxury Ecuador / Peru vacation. He also stole $8,000 from our friend that was meeting us in South America. He first took our calls in 2020-2021, then disconnected all numbers. We went to the credit card company, and were unable to get a refund. He is a scammer. Beware! The trip was in April 2020, but I finished with the credit card company in May 2022.