Danilo Bianco
BREverything was great, except the checkin. I really liked Everything Mr. Andrew did for me and my wife. The Tierra Atacama was wonderful, the tours and guides were perfect. Special attention to two guides, Felipe and Carolina, they were perfect end different from the others. I had a Very bad experience with the flight from Calama do Santiago, it really bored me. I Know it probably were caused by Latam, but that was the worst part of my trip.
Maureen
GBHorrible Not a 5 star hotel, maybe a 3 We stayed at Noi Blend Vitacura our last night in Chile, prior to returning to the US. Seven days prior to our stay I contacted Noi Blend regarding antigen testing w/ appropriate documentation that would satisfy entry back to the US. They said they could arrange such testing and scheduled a test for us at the hotel, printed out the email from the purveyor stating we had a negative test and charged us $130. When we arrived at the airport, the Delta agent told us the test was invalid and we would not be able to board the plane with the document in hand. After much chaos and stress, we arranged a drive-by covid test, costing $222. We thought we were going to miss our flight and were the last people to board. Upon return to US, I contacted mgt at Noi Blend, candidly I thought given all that transpired they should of given me a complete refund, at the least I expected a refund for the testing. Their response was “they don’t have a relationship with the Chilean Minister of Health and that all guests much verify with the lab directly to see if the documentation is valid”, that’s fine, they should of indicated such at the onset, not offered to schedule the testing, not charge us $130 and I would of pursued testing elsewhere. We have had several international trips during covid and all of the hotels arranged appropriate testing to return to US. It was so unprofessional. Additionally, this is not a 5 star hotel, at best a 3. The rooms are very tired, bathroom sink in the room, no hot water in the shower, shower door seal was broken and there was water all over the floor. I would not recommend!
Sue Kramer
GBGo elsewhere for your travel needs! I have the same experience as others with no returned calls or emails. We had a trip planned for October, 2020 and it was canceled. Andrew, the owner, will not refund our down payment. He won’t even bother to communicate with me. Thankfully we didn’t pay the balance on the trip. I’ve used Lost World in the past, but I would strongly recommend you find another travel agent. Safe travels!
Julie Gazmararian
GBAmazing trip to Peru! Our family just returned from a fantastic 2 week vacation in Peru - we went to Machu Picchu (hiked inca trail), Cusco and Lake Titicaca. Andrew & Lost World Adventures created a seamless trip for us - with all the details covered we were able to truly enjoy our vacation and not stress at all about how to get to the various destinations. We had great tour guides that really enriched our experience. It was also great to pay upfront and then not hassle with money & exchange rates for all the activities. First rate all the way!!
Nancy S
CAFor our trip to Costa Rica For our trip to Costa Rica, Lost World arranged for great lodges, good travel connections and a well organized itinerary. We had a limited amount of time, did not fit into any of the scheduled trips and were only 2 people. They catered our trip to top of the line locations and housing. Always make sure to let them know what you are interested in and what level of comfort you require, and discuss your preferences in planning.