Julie Gazmararian
GBAmazing trip to Peru! Our family just returned from a fantastic 2 week vacation in Peru - we went to Machu Picchu (hiked inca trail), Cusco and Lake Titicaca. Andrew & Lost World Adventures created a seamless trip for us - with all the details covered we were able to truly enjoy our vacation and not stress at all about how to get to the various destinations. We had great tour guides that really enriched our experience. It was also great to pay upfront and then not hassle with money & exchange rates for all the activities. First rate all the way!!
Steve
GBDO NOT DO BUSINESS WITH LOST WORLD ADVENTURES! I reached out to Responsible Travel through their website to inquire about a combined Machu Picchu/Galapagos trip. They responded on 2/26/19 saying they were a UK company and had turned over my request for information to Lost World who handles their Machu Picchu/Galapagos vacations. The same day I received an email from Garrett at Lost World and the next day a follow up phone call to discuss our desired vacation. He was to follow up with more detailed information. 2 weeks passed and I hadn't heard back from Lost World, so I emailed Garrett. Another week goes by so I called and left a message. The next day I receive an email apologizing for his delay in responding and promising to have something to me by the following day. 3 more days go by, still nothing! So, on 3/22 I send an email to Rosy at Responsible Travel. In their initial email contact on 2/26 they promise to get back within a week to follow up. 4 weeks had passed and still haven't heard from either company. Today is 3/28 and still haven't heard from either company. Moral to this story: DO NOT DO BUSINESS WITH LOST WORLD ADVENTURES and if somehow you get hooked up with Responsible Travel WALK AWAY! Don't waste your time. If this is the type of service these two companies provide when trying to book a vacation, what's going to happened when you're on vacation? I shudder at the thought.
Juliana
GBChile Customized Trip Everything was booked and went smoothly with one exception. The drivers/transfers which were included all arrived on-time or early. The lodges/hotels that were booked were great boutiques and had no issues. The Eco-Camp location and excursions alone was worth experiencing despite being one part of the trip! The customized trip to Chile was a fantastic experience with all details listed ahead of time included! Mind blowing excursions, good guides, and friendly/helpful people. Lost World Adventures is very trustworthy and put together a great itinerary! Will definitely use them again and would recommend them to others.
Candi Loerwald
GBAmazing Amazing! Antarctica 21 tour on Hebridian Sky surpassed our expectations. Ship was beautifully designed. Room comfy. Food was out of this world in variety, taste and servings. Staff on the ship were professional and helpful. Expedition crew took us on trips even they had not experienced. The only reason for the 4 star rating was the disembarkation process. The process was not discussed and we were left to locate our luggage under tarps on the dock in the rain. We then had to walk with our luggage on uneven pavement about 2 miles in the cold rain to locate our own taxi.
Ben Chin
GBAre they out of business? Hello. Is anyone else having issues with a complete lack of response? Not sure if they are still in business. I have a trip scheduled for mid-October and have not received any return calls nor emails. Feedback?