Helen Esdaile
AUBEWARE THIS IS A SCAM BOOKING SITE BEWARE THIS IS A SCAM BOOKING SITE! I booked a Sydney Australia hotel for 2 nights not realising the amount was in US dollars. Not only that they charged a heap more for the 2nd night plus other taxes totaling A$170 and finally deducting A$722 from my account for a very ordinary hotel. They aren’t contactable on the given phone number and the email I sent them “couldn’t be delivered”. They are a TOTAL SCAM so beware!!!
Carreme Nackashi
GBI had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.
Afua Amoah Kubiti
GBVery helpful and Knowledgeable Victor was awesome in helping me resolve my ticket issues. He was very quick, polite and seemed very knowledgable about the services he was providing John was truly good too. He has good customer services and was very helping in resolving my ticket issues
Keith Barnes
GBTotal SCAM - DO NOT USE This website and "support" is a total scam! I would give them negative stars if I could. As other negative reviewers have noted they try to portray themselves as working for various legitimate companies (in my case IHG hotels). Their websites, phone numbers, etc. are designed to make you think that you are dealing directly with a company BUT you are NOT. This is an agregator site and they charge OUTRAGEOUS fees and have awful cancelation policies. They NEVER answer their customer service line either, despite the machine telling you that the wait time is 2 mins. Also Trustpilot, do better. Read the "good" reviews on here, maybe a handful seem legitimate but "John is good service" is not a legitmate review.
Margaret Davis
GBI have been so well cared for. I have been so well cared for and have felt so supported by the staff. I couldn't have asked for a better experience. Having to travel for an unexpected funeral for my brother, I have been scattered in my thinking. Reservation Centre staff have made this time so much easier for me with my changes in travel arrangements. I highly recommend this company and will definitely be using them again for my international travel services