Helen Esdaile
AUBEWARE THIS IS A SCAM BOOKING SITE BEWARE THIS IS A SCAM BOOKING SITE! I booked a Sydney Australia hotel for 2 nights not realising the amount was in US dollars. Not only that they charged a heap more for the 2nd night plus other taxes totaling A$170 and finally deducting A$722 from my account for a very ordinary hotel. They aren’t contactable on the given phone number and the email I sent them “couldn’t be delivered”. They are a TOTAL SCAM so beware!!!
Margaret Davis
GBI have been so well cared for. I have been so well cared for and have felt so supported by the staff. I couldn't have asked for a better experience. Having to travel for an unexpected funeral for my brother, I have been scattered in my thinking. Reservation Centre staff have made this time so much easier for me with my changes in travel arrangements. I highly recommend this company and will definitely be using them again for my international travel services
Marlene
GBTEAM WORK.... Early in February I made reservations to Ohio for June 2, returning June 12. In May I called to have a change, as a wedding was cancelled. I asked return on June 7, Flt 1591, I ok'd the change and awaited my flight confirmation. I went on a Cruise April 30 until May 16, upon return looked for my confirmation. I did not receive, so called and talked to Darren X431, and he assured me he would handle promptly. Well, within 30 minutes 'Darren' called me and told me 'Victor' had sent me the new June 7th Return Flight Confirmation. Wow, such a great Duo, as they worked together to resolve my problem, and answered and emailed confirmation to me....THANKS DARREN AND VICTOR.....> Marlene Bolyard
Lee
GBHuge scam Huge scam! When searching the web for a particular hotel, like Hilton, the hotel's logo appears on their website. You think that you are contacting the hotel that you searched for, but you are not. They are a third party that operates under the guise of being associated with the hotel. They told me they handle overflow calls for the hotel, not true. In addition to the cost for the hotel, they assess a $16 "service " fee without advising you. Talk directly with the hotel, save time and money. I am reporting them to the Better Business Bureau. Shady to say the least!
Tarra Mungen
GBDO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.