I had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.

DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

A most helpful agent. Trying to book a flight online was terribly frustrating, so I called. Freddy was knowledgeable and professional and helped me to accomplish my goals, specifically to book a flight but also to determine how much a couple of old gift cards were worth. The whole experience was comfortable and went smoothly. So many conversations with people representing businesses are a disaster. This contact was the best I have encountered, and I'm 82 years old.

Stolen information from Reservation Centre LLC I canceled a flight in early December 2023 and was provided a flight credit. The next day someone used "MY" trip credit to book themselves a free trip!!! This company is careless and my information was stolen!!! When questioned about this "Reservation Centre LLC" had this response: "contact American Airlines" The airline has since refused to refund my credit. Would highly recommend using another company for your travel!!!!

Shady business practices Shady business practices. My father-in-law assumed he was doing business with American Airlines. The flight was booked, however the company pocketed the funds meant for a first class ticket and booked an economy ticket instead. Additionally, the address listed on the companies About Us page are residential. The New York address is an apartment building. The Pembroke Pines address is a home. I’m going to assume the phone numbers listed are Google numbers. Either way, now that this company has come to my attention, I’ll be investigating further.