Carreme Nackashi
GBI had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.
Vanessa
GBSebastian is the bomb! He deserves a raise!!! I was helped by a man named Sebastian I believe and I couldn’t have been more satisfied. I appreciate The way he went above and beyond to make me happy. He made me feel like he truly empathize with me and cared about my feelings and the issues I was having with my flight schedule you guys have a great man on your team I look forward to using your company again in the future mainly because of Sebastian
Lawrence
GBA most helpful agent. Trying to book a flight online was terribly frustrating, so I called. Freddy was knowledgeable and professional and helped me to accomplish my goals, specifically to book a flight but also to determine how much a couple of old gift cards were worth. The whole experience was comfortable and went smoothly. So many conversations with people representing businesses are a disaster. This contact was the best I have encountered, and I'm 82 years old.
Afua Amoah Kubiti
GBVery helpful and Knowledgeable Victor was awesome in helping me resolve my ticket issues. He was very quick, polite and seemed very knowledgable about the services he was providing John was truly good too. He has good customer services and was very helping in resolving my ticket issues
Laudi Medina
GBMiguel Sanchez was very professional Miguel Sanchez was very patient, informative and well knowledge of my needs. My experience was a memorable one. I will definitely come back to him for more business. Thank you foe such great customer service.