Helen Esdaile
AUBEWARE THIS IS A SCAM BOOKING SITE BEWARE THIS IS A SCAM BOOKING SITE! I booked a Sydney Australia hotel for 2 nights not realising the amount was in US dollars. Not only that they charged a heap more for the 2nd night plus other taxes totaling A$170 and finally deducting A$722 from my account for a very ordinary hotel. They aren’t contactable on the given phone number and the email I sent them “couldn’t be delivered”. They are a TOTAL SCAM so beware!!!
T. Gard
BEShady business practices Shady business practices. My father-in-law assumed he was doing business with American Airlines. The flight was booked, however the company pocketed the funds meant for a first class ticket and booked an economy ticket instead. Additionally, the address listed on the companies About Us page are residential. The New York address is an apartment building. The Pembroke Pines address is a home. I’m going to assume the phone numbers listed are Google numbers. Either way, now that this company has come to my attention, I’ll be investigating further.
Keith Barnes
GBTotal SCAM - DO NOT USE This website and "support" is a total scam! I would give them negative stars if I could. As other negative reviewers have noted they try to portray themselves as working for various legitimate companies (in my case IHG hotels). Their websites, phone numbers, etc. are designed to make you think that you are dealing directly with a company BUT you are NOT. This is an agregator site and they charge OUTRAGEOUS fees and have awful cancelation policies. They NEVER answer their customer service line either, despite the machine telling you that the wait time is 2 mins. Also Trustpilot, do better. Read the "good" reviews on here, maybe a handful seem legitimate but "John is good service" is not a legitmate review.
Carreme Nackashi
GBI had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.
Warner Traynham
GBThey are Thieves don't use these crooks Total rip off said hotel was 114 after tax and double fees cost me 180 and didn't even get the total until I was tricked into paying for it . There. Fees where more than 50% of the room cost that's absurd. Total scam job could have used hotels com same base price but only $14 in tax a ddeeence of $64 . Total thieves,!!! Everywhere is better done use these crooks