I have been so well cared for. I have been so well cared for and have felt so supported by the staff. I couldn't have asked for a better experience. Having to travel for an unexpected funeral for my brother, I have been scattered in my thinking. Reservation Centre staff have made this time so much easier for me with my changes in travel arrangements. I highly recommend this company and will definitely be using them again for my international travel services

Miguel Sanchez was very professional Miguel Sanchez was very patient, informative and well knowledge of my needs. My experience was a memorable one. I will definitely come back to him for more business. Thank you foe such great customer service.

DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

A most helpful agent. Trying to book a flight online was terribly frustrating, so I called. Freddy was knowledgeable and professional and helped me to accomplish my goals, specifically to book a flight but also to determine how much a couple of old gift cards were worth. The whole experience was comfortable and went smoothly. So many conversations with people representing businesses are a disaster. This contact was the best I have encountered, and I'm 82 years old.

Total SCAM - DO NOT USE This website and "support" is a total scam! I would give them negative stars if I could. As other negative reviewers have noted they try to portray themselves as working for various legitimate companies (in my case IHG hotels). Their websites, phone numbers, etc. are designed to make you think that you are dealing directly with a company BUT you are NOT. This is an agregator site and they charge OUTRAGEOUS fees and have awful cancelation policies. They NEVER answer their customer service line either, despite the machine telling you that the wait time is 2 mins. Also Trustpilot, do better. Read the "good" reviews on here, maybe a handful seem legitimate but "John is good service" is not a legitmate review.