BEWARE THIS IS A SCAM BOOKING SITE BEWARE THIS IS A SCAM BOOKING SITE! I booked a Sydney Australia hotel for 2 nights not realising the amount was in US dollars. Not only that they charged a heap more for the 2nd night plus other taxes totaling A$170 and finally deducting A$722 from my account for a very ordinary hotel. They aren’t contactable on the given phone number and the email I sent them “couldn’t be delivered”. They are a TOTAL SCAM so beware!!!

DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

They are Thieves don't use these crooks Total rip off said hotel was 114 after tax and double fees cost me 180 and didn't even get the total until I was tricked into paying for it . There. Fees where more than 50% of the room cost that's absurd. Total scam job could have used hotels com same base price but only $14 in tax a ddeeence of $64 . Total thieves,!!! Everywhere is better done use these crooks

Sebastian is the bomb! He deserves a raise!!! I was helped by a man named Sebastian I believe and I couldn’t have been more satisfied. I appreciate The way he went above and beyond to make me happy. He made me feel like he truly empathize with me and cared about my feelings and the issues I was having with my flight schedule you guys have a great man on your team I look forward to using your company again in the future mainly because of Sebastian

John was extremely helpful during this… John was extremely helpful during this trying time. He was so efficient and patient with me. If all your representatives are as nice as he is I will definitely use your service again! Thank you! Rita Brewer