TEAM WORK.... Early in February I made reservations to Ohio for June 2, returning June 12. In May I called to have a change, as a wedding was cancelled. I asked return on June 7, Flt 1591, I ok'd the change and awaited my flight confirmation. I went on a Cruise April 30 until May 16, upon return looked for my confirmation. I did not receive, so called and talked to Darren X431, and he assured me he would handle promptly. Well, within 30 minutes 'Darren' called me and told me 'Victor' had sent me the new June 7th Return Flight Confirmation. Wow, such a great Duo, as they worked together to resolve my problem, and answered and emailed confirmation to me....THANKS DARREN AND VICTOR.....> Marlene Bolyard

Very helpful and Knowledgeable Victor was awesome in helping me resolve my ticket issues. He was very quick, polite and seemed very knowledgable about the services he was providing John was truly good too. He has good customer services and was very helping in resolving my ticket issues

DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

Huge scam Huge scam! When searching the web for a particular hotel, like Hilton, the hotel's logo appears on their website. You think that you are contacting the hotel that you searched for, but you are not. They are a third party that operates under the guise of being associated with the hotel. They told me they handle overflow calls for the hotel, not true. In addition to the cost for the hotel, they assess a $16 "service " fee without advising you. Talk directly with the hotel, save time and money. I am reporting them to the Better Business Bureau. Shady to say the least!

Jordan Ross provided excellent customer… Jordan Ross provided excellent customer service🥰👍🏽!! Jordan accommodated our specific needs, by processing my niece’s added ticket, adding our TSA precheck approved #s on our boarding passes, guaranteeing the lowest fare cost, checking for opportunities to have more flight seat legroom, & giving NYC hotel recommendations etc. Jordan’s exceptional support has made all the difference in making our trip successful. Thank you, Jordan☀️🥇!! -Denise, Ramona, & Gianna