Sebastian is the bomb! He deserves a raise!!! I was helped by a man named Sebastian I believe and I couldn’t have been more satisfied. I appreciate The way he went above and beyond to make me happy. He made me feel like he truly empathize with me and cared about my feelings and the issues I was having with my flight schedule you guys have a great man on your team I look forward to using your company again in the future mainly because of Sebastian

Huge scam Huge scam! When searching the web for a particular hotel, like Hilton, the hotel's logo appears on their website. You think that you are contacting the hotel that you searched for, but you are not. They are a third party that operates under the guise of being associated with the hotel. They told me they handle overflow calls for the hotel, not true. In addition to the cost for the hotel, they assess a $16 "service " fee without advising you. Talk directly with the hotel, save time and money. I am reporting them to the Better Business Bureau. Shady to say the least!

Jordan Ross provided excellent customer… Jordan Ross provided excellent customer service🥰👍🏽!! Jordan accommodated our specific needs, by processing my niece’s added ticket, adding our TSA precheck approved #s on our boarding passes, guaranteeing the lowest fare cost, checking for opportunities to have more flight seat legroom, & giving NYC hotel recommendations etc. Jordan’s exceptional support has made all the difference in making our trip successful. Thank you, Jordan☀️🥇!! -Denise, Ramona, & Gianna

Stolen information from Reservation Centre LLC I canceled a flight in early December 2023 and was provided a flight credit. The next day someone used "MY" trip credit to book themselves a free trip!!! This company is careless and my information was stolen!!! When questioned about this "Reservation Centre LLC" had this response: "contact American Airlines" The airline has since refused to refund my credit. Would highly recommend using another company for your travel!!!!

I had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.