DO NOT USE DO NOT USE! I was taking my grandmom home to Atlanta. Her ticket was fine however I was booked for a different day. I had to pay for a flight at the airport which cost me $375 round trip. They admitted the mistake however they were only willing to credit me for the flight. They weren't even crediting me for the service charge or for the extra money I had to pay out of pocket for their mistake. I don't know how companies like this stay in business. What a rip off. This is the first time I've ever left a horrible review which goes to show just how negative the experience I had. I've had bad experiences using third parties before but they always rectified THEIR mistakes.

Watch outbooking dupe! Watch out, they will intervene on your reservation, you will think you are reservinving with the vendor and it will be the third party, avoid them at all costs, you have no rights! Beware!

Jordan Ross provided excellent customer… Jordan Ross provided excellent customer service🥰👍🏽!! Jordan accommodated our specific needs, by processing my niece’s added ticket, adding our TSA precheck approved #s on our boarding passes, guaranteeing the lowest fare cost, checking for opportunities to have more flight seat legroom, & giving NYC hotel recommendations etc. Jordan’s exceptional support has made all the difference in making our trip successful. Thank you, Jordan☀️🥇!! -Denise, Ramona, & Gianna

BEWARE THIS IS A SCAM BOOKING SITE BEWARE THIS IS A SCAM BOOKING SITE! I booked a Sydney Australia hotel for 2 nights not realising the amount was in US dollars. Not only that they charged a heap more for the 2nd night plus other taxes totaling A$170 and finally deducting A$722 from my account for a very ordinary hotel. They aren’t contactable on the given phone number and the email I sent them “couldn’t be delivered”. They are a TOTAL SCAM so beware!!!

A most helpful agent. Trying to book a flight online was terribly frustrating, so I called. Freddy was knowledgeable and professional and helped me to accomplish my goals, specifically to book a flight but also to determine how much a couple of old gift cards were worth. The whole experience was comfortable and went smoothly. So many conversations with people representing businesses are a disaster. This contact was the best I have encountered, and I'm 82 years old.