Stolen information from Reservation Centre LLC I canceled a flight in early December 2023 and was provided a flight credit. The next day someone used "MY" trip credit to book themselves a free trip!!! This company is careless and my information was stolen!!! When questioned about this "Reservation Centre LLC" had this response: "contact American Airlines" The airline has since refused to refund my credit. Would highly recommend using another company for your travel!!!!

I had a difficult booking for nine… I had a difficult booking for nine passengers who MUST travel together, including one passenger who wasn't yet born at the time I made the reservations. Duke Nelson helped me through the process and provided a way for me to follow up and add the baby once he was born. Instructions were clear, and he was always accessible. I hope and pray the trip goes well.

Total SCAM - DO NOT USE This website and "support" is a total scam! I would give them negative stars if I could. As other negative reviewers have noted they try to portray themselves as working for various legitimate companies (in my case IHG hotels). Their websites, phone numbers, etc. are designed to make you think that you are dealing directly with a company BUT you are NOT. This is an agregator site and they charge OUTRAGEOUS fees and have awful cancelation policies. They NEVER answer their customer service line either, despite the machine telling you that the wait time is 2 mins. Also Trustpilot, do better. Read the "good" reviews on here, maybe a handful seem legitimate but "John is good service" is not a legitmate review.

Service was great Service was great. Samuel helped me out a lot with helping me understand why i didn't recieve the email with my booking information. He also helped me out very much with the process of booking and unsterstanding the charges of the payment for my flight bookings.

Shady business practices Shady business practices. My father-in-law assumed he was doing business with American Airlines. The flight was booked, however the company pocketed the funds meant for a first class ticket and booked an economy ticket instead. Additionally, the address listed on the companies About Us page are residential. The New York address is an apartment building. The Pembroke Pines address is a home. I’m going to assume the phone numbers listed are Google numbers. Either way, now that this company has come to my attention, I’ll be investigating further.