Excelfares

1401 21st ST, STE R Sacramento, CA 95811 USA, 95811, Sacramento, United States
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2.50
Based on 16 Reviews

5

37.50%

4

0.00%

3

0.00%

2

0.00%

1

62.50%
About Excelfares

Excelfares is a trustworthy travel agency that provides great offers for air tickets. Excelfares believes in excellence.

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customer
GB

Very good service and fast -

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T Jack
GB

complete fraud complete fraud . they take all your financial information when you book what appears to be a great deal then they immediately call you to try to get you to up your price more than quadruple and when you push back they become vulgar and even threatened my family.

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william whelan
GB

Absolutely horrible Absolutely horrible, and I’m getting ready to file fraud after given the runaround about my $400+ refund that I still haven’t received over a month later. I received the 6 flights I purchased, however, I was told my refund would be in effect 7-14 business days, and to call back if not received. Nope, then I was told two billing cycles, and to call my bank. Still, nothing from my bank. I was told they’d call back in two business days, and still no call. Here’s how it works, you purchase the flight, and they call you and tell you that the flight is no longer available, but they have one for a more expensive price. The prices don’t reflect what’s online. When you try to purchase the tickets for that price, they tell you it’s no longer available, but tell you they have something, but it’ll be more expensive. At first, they seemed reliable, but over time, they proved otherwise. As soon as I rebooked the flight at a cheaper price, I was given a call, and told that the previous flight finally went through, I told them I want a refund (same day booked) and given the other price I was quoted. He said that flight was no longer available, so I told them I want to cancel my flights, and now all of a sudden, that cheaper price was honored. Thank you, but no thank you. I’ll be filing fraudulent charges and taking that route to get my money back.

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Emily White
GB

Scamy travel agent We tried to save money by booking through excel fares, what a mistake. They quoted us one price and charge us another. When I called Joseph said, we cannot do a refund “bc that’s not the way our system is set up” and he would give me a voucher for the difference. I said no, so now we’ve been going back and forth for the past 4 weeks around a refund. So scammy… beware

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Doris D
GB

Paxton went on and beyond Paxton went on and beyond. I really appreciated his assistance.

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