Excelfares

1401 21st ST, STE R Sacramento, CA 95811 USA, 95811, Sacramento, United States
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2.50
Based on 16 Reviews

5

37.50%

4

0.00%

3

0.00%

2

0.00%

1

62.50%
About Excelfares

Excelfares is a trustworthy travel agency that provides great offers for air tickets. Excelfares believes in excellence.

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Jayden Jean
GB

Terrible experience with Monte Terrible experience with Monte, which I doubt is his real name. Asked him for help rescheduling a flight and he was trying to charge me $400 MORE for EACH TICKET, saying "we can't do anything about the additional charges, that's all on the airline"... So I went through the airline and showed him a screenshot that he was grossly overcharging me and then he changed his tune and said "oh, its easier if you want to book through the website, just give them your voucher number" and indeed they did not charge me anything extra for the tickets. THIEF!!!!

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T Jack
GB

complete fraud complete fraud . they take all your financial information when you book what appears to be a great deal then they immediately call you to try to get you to up your price more than quadruple and when you push back they become vulgar and even threatened my family.

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Doris D
GB

Paxton went on and beyond Paxton went on and beyond. I really appreciated his assistance.

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Ali
GB

Mr Joseph was very hell full and it was… Mr Joseph was very hell full and it was very nice with me , Exellent fair exellent company I will always call them , Thanks

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william whelan
GB

Absolutely horrible Absolutely horrible, and I’m getting ready to file fraud after given the runaround about my $400+ refund that I still haven’t received over a month later. I received the 6 flights I purchased, however, I was told my refund would be in effect 7-14 business days, and to call back if not received. Nope, then I was told two billing cycles, and to call my bank. Still, nothing from my bank. I was told they’d call back in two business days, and still no call. Here’s how it works, you purchase the flight, and they call you and tell you that the flight is no longer available, but they have one for a more expensive price. The prices don’t reflect what’s online. When you try to purchase the tickets for that price, they tell you it’s no longer available, but tell you they have something, but it’ll be more expensive. At first, they seemed reliable, but over time, they proved otherwise. As soon as I rebooked the flight at a cheaper price, I was given a call, and told that the previous flight finally went through, I told them I want a refund (same day booked) and given the other price I was quoted. He said that flight was no longer available, so I told them I want to cancel my flights, and now all of a sudden, that cheaper price was honored. Thank you, but no thank you. I’ll be filing fraudulent charges and taking that route to get my money back.

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