Ken
GBMonte was great and very helpful 5/5 -
Emily White
GBScamy travel agent We tried to save money by booking through excel fares, what a mistake. They quoted us one price and charge us another. When I called Joseph said, we cannot do a refund “bc that’s not the way our system is set up” and he would give me a voucher for the difference. I said no, so now we’ve been going back and forth for the past 4 weeks around a refund. So scammy… beware
Glendy cabrera
GBGreat services -
CM
GBThese people are straight up SCAMMERS These people are straight up SCAMMERS. They confirmed our flight was booked via email months ago and we realized today they never actually booked it. They tried to blame us and say they called to notify (no voicemail or email). The Indian guy on the phone said his name was "Joe Fernandez" and refused to let us speak to his supervisor. We are out hundreds of dollars and now have to rebook our flights last minute. SHAME ON KAYAK.COM FOR LINKING THIS SCAM WEBSITE WITH SUGGESTED AIR FARES.
Doris D
GBPaxton went on and beyond Paxton went on and beyond. I really appreciated his assistance.