Sean mccarron
GBTerrible service,they never added the… Terrible service,they never added the service charge until I pressed the pay button,got the receipt and they’d added a £40 service charge,couldn’t cancel flight because Ryan Air don’t do cancellations! DONT USE ESKY! Just trickery I could have got the same flight on Ryanair website £40 cheaper! After receiving your reply I stick by my views given above Skyscanner give the exact same service as you but don’t charge exorbitant fees that are NOT VISIBLE before booking.If you don’t like my reply then tough you shouldn’t rip customers off!
Margo
ZAI was kept informed at all times. The communication was very helpful and made my travel super easy. I enjoyed the flight and the excellent service. I will definitely be coming back soon! The experience was awesome! I was kept informed every step of the way. The service was absolutely amazing I will definitely be coming back.
Kintija Barloti
LVQUICK AND UNDERSTANDABLE REPLAY Good booking experience, everything is clear. I hope, that my flight also will be excellent!
Deyana Shishmanova
GBThis is the worst airline ticket… This is the worst airline ticket company ever. First, they lie about the prices. And secondly, they behave very unprofessionally with customers. My story is as follows. I am buying a round trip ticket for my minor son from Orlando to Sofia with one stop at Heathrow. The ticket costs $1,070 with checked baggage one-way. When I try to pay for it, the system tells me that the price has been changed and has become more expensive by almost $400. I tried again after a few days. The price on their website was again $1070 and again they asked me $400 more. These are prices without the additional fees they charge. I paid it with that 400$ plus tickets it was 1518$. Everything is supposed to be fine, we have a round-trip ticket and after 3-4 days they write to me that the flight from Orlando to Sofia was no longer in their system (this is the flight whose price includes checked baggage) and offer me another one at the same price which however there is no luggage included and also my son has to get off at one airport to collect all his luggage and go to another to check it in again. I check in their system and the flight I paid for is there. I check with the airlines and they have as many seats as you want. But esky keeps telling me that it is not there. Then they made a technical mistake and kept trying to push me for much more expensive flights. In the end, they canceled my outbound flight without my permission, and for the return flight they said it was already booked and they couldn't do anything. Can you imagine they took my money for a return flight and they don't care how we get there. I will contact all possible institutions to get retribution and to prevent other people like me from suffering.
N.
GBWalt wants me to give them my credit card information and PAY them to process a refund for a cancelled flight I bought a ticket on Fly Dubai. Flight didn’t show. No email or text about cancelled flight. No airline representatives. I asked for a refund and Esky send me a credit card form to PAY them a dollar to process a refund. Their chat bot just kept send me credit card forms for more money. AVOID