As close to a fraudulent company as there is My wife booked a flight for me from LGA New York to TYS Knoxville on April 18th. The flight was to take place on April 30. She thought she was booking on the American Airlines website and somehow ended up on ESKY.com. On April 22 her mother passed away and we needed to cancel travel plans including this flight. On Friday April 26 she called Esky to request cancellation and a refund due to bereavement and was told we needed to provide a death certificate. As we waited for the death certificate to be made available, she reached out to Esky everyday to let them know we were waiting for for it and would provide it as soon as we got it. On each call she asked for her assigned representative and was told he wasn't available. ( he said his name was "Herman" but could barely speak English). Today April 30 we were finally able to get the death certificate. We magically got through to "Herman" on the phone and he had us to both text and email a picture of it to him. In less than 20 minutes he texted back to say "I regret to inform you that your flight has already been cancelled". When I texted back to ask what exactly what that meant, of course there was no reply. Back on the phone to "Herman" and he said he didn't know who cancelled it and there would be no refund as it was and Economy Class ticket and as such was not refundable and my wife should have paid more attention to what she booked. He could have told her that on day one instead of telling her to provide a death certificate and then stringing her along while she was dealing with everything else that goes along with the death of a parent. I unashamedly admit I ranted at him for what he put my wife through until he hung up. We are now working with our credit card company to pursue a fraudulent charge case against ESKY

Never received my tickets after… Never received my tickets after confirming my reservation. They reached-out to me quicky after the posting. ESky and I are working closely together now as to not repeat the same mistakes twice.

I am pleasantly surprised to enjoy your… I am pleasantly surprised to enjoy your offers at bargain prices and fast professional customer service. Each of my purchased flight tickets are secured with fast payment processing and ensured with invoices and information in details about date and place concerning every flight. Thank you very much. 🙂👍

DONT USE ESKY. THERE SERVICE CHARGES ARE ASTRONOMICAL! I thought I was booking a flight on Avello airlines for $373.32. Somehow I got stuck on East sky unknowingly and didn’t realize and they booked my flight for me and actually charged me $99.40 to book my flight, I tried calling and got numbers that weren’t working. I finally got through somebody and they told me that’s what they charge $100 over your ticket price. Don’t use this. Make sure you go directly to the airline. This is absolute nonsense. $100 for a service fee, they oughta be shut down! Angry! Btw. I was transferred to a supervisor and was hung up on!

Terrible service,they never added the… Terrible service,they never added the service charge until I pressed the pay button,got the receipt and they’d added a £40 service charge,couldn’t cancel flight because Ryan Air don’t do cancellations! DONT USE ESKY! Just trickery I could have got the same flight on Ryanair website £40 cheaper! After receiving your reply I stick by my views given above Skyscanner give the exact same service as you but don’t charge exorbitant fees that are NOT VISIBLE before booking.If you don’t like my reply then tough you shouldn’t rip customers off!