Tee Burnes
GBThis company is worthless This company is worthless. They planned my trip, took my money and now they want even respond to emails or answer my calls. The travel agent Simone Costa spoke to me a month before and state everything was looking good. Now I have to get a lawyer to see if I can get my money back.
Alan
GBA complex trip throughout Chile. Beautifully organised This was a complex trip, involving 13 flights across 3 weeks. The advice, planning and support from SouthAmerica Travel was first class, and everything worked perfectly. Each hotel, each tour guide and the 2 short cruises were great choices, and there was never a hiccup (despite the ongoing protests). We had excellent service from our personal advisor based in Buenos Aires, and he called us in Cape Town several times to make sure of fine details. 10 out of 10 for service
David Smith
AUWarning Do not give them your money Warning Do not give them your money. Once they got our money they did not respond back in time. Worst travel company ever. Go with a more reputable tourist group. We booked them for Peru and Bolivia and they didn’t even listen to our requests. We almost missed flights as their transports didn’t arrive in time. They drop you off at airport and don’t tell you what flight you are on. We paid for a Tourist Bus and they put us on a urine dirty local bus. We were stranded at night at Aguas Calientes with no ride. We would go to assigned hotels and they didn’t have our name on reservation. We wanted a company for safety and they failed miserably. I’m an extensive traveller for 50 years and by far this company was my worst experience. For safety go elsewhere. David Smith 2024
Rowan
AUOrganising a personalised tour Organising a personalised tour with Simone from SA Travel was so easy. She contacted me by phone straight away and then replied promptly to all our emails and made any changes we wanted. So looking forward to this trip! In regards to organising a trip to South America again I’d go straight to SA Travel. (Let see how the trip goes first!) Many thanks Simone!
Susan Torrello
GBOur travel advisor Martin was very helpful. Our travel advisor Martin was very proactive and helpful. I would highly recommend his assistance to others. Our only real issues were with the web pages for the airline infomation that failed to save intermediate results when requested and the payment form that did not display credit card details correctly. It dimmed the fields until after the payment information was entered which made it diffult to see entered and displayed values.