Jenny Carroll
AUSOUTH AMERICA TRAVEL-Company bankrupt Initially, in 2019, I received excellent service and communication from Simone Costa from SOUTH AMERICA TRAVEL. Many changes because of covid but finally- Scheduled to travel this June but company phone numbers, Simone's cell number, and emails received absolutely no response. According to the Better Business Bureau, this company has gone bankrupt. Out of pocket $5,000- really angry!!
David....
GBScary Scary. I just called their "United States" telephone number. Constantly busy on the 800 number and the 206 area code doesn't ring. Ads popped up when I tried to answer the site, strange. Would concur with the first 3 most recent reviews.
ignacio naudon
GBGreat overall All of the accommodations were as expected and the transfers were seamless. All of the tour guides/drivers/handlers were also knowledgeable, friendly, and dedicated. I will recommend you guys to my friends and family! We all had a great time, and we appreciate your work! One thing that I think should be made available to future customers is a cost breakdown of each portion of the trip (like how much per person a given day tour costs, or how much a given transfer from A to B costs). This allows the travellers a reference point for how much to tip. The overall tour package price provides no points of reference. Inclement snowy weather at a border crossing between Chile and Bolivia was the only real hiccup. The emergency contact number provided by South America Travel was readily answered, however they did not provide any advice nor guidance as to how to address the weather delay. We ended up making our own decision to pass through a separate border crossing, with an additional cost of 375 USD.
Rowan
AUOrganising a personalised tour Organising a personalised tour with Simone from SA Travel was so easy. She contacted me by phone straight away and then replied promptly to all our emails and made any changes we wanted. So looking forward to this trip! In regards to organising a trip to South America again I’d go straight to SA Travel. (Let see how the trip goes first!) Many thanks Simone!
moyedc
GBGreat Experience I worked with Jon to set up a custom trip to Chile/Argentina. His choice of hotels was excellent!! We traveled a lot through both countries during our 3 week stay, many connections with airports, buses and boats to accomplish this trip and without a problem. It was the best adventure we've ever had. We've used other tour/travel companies that were very good but this was the best, I highly recommended Jon and South American Travel.