Margarita Cramer
GBFound South America Travel while... Found South America Travel while researching a trip to Argentina. Clara Tort is our contact and we cannot say enough good things about her. She is top-notch all around: her communications, knowledge, helpfulness, follow up and follow through. She is our contact in South America Travel and we couldn't be happier with this trip we put together in Argentina.
Simon
AUI never got past the enquiry process. They had a trip on their website that I wanted a price for as a single traveller and provided the dates. They didn't seem to be able to price it, even though it was priced on their website (for 4 people). All they kept asking was "what was my maximum budget". Eventually, when I asserted that I wanted a price for what I'd already asked for, and nothing more, and I would determine if it was what I considered value, they stopped responding. I got a very bad feeling about their honestly and would not trust this organisation, and ask everyone else to be very wary of them.
David....
GBScary Scary. I just called their "United States" telephone number. Constantly busy on the 800 number and the 206 area code doesn't ring. Ads popped up when I tried to answer the site, strange. Would concur with the first 3 most recent reviews.
ignacio naudon
GBGreat overall All of the accommodations were as expected and the transfers were seamless. All of the tour guides/drivers/handlers were also knowledgeable, friendly, and dedicated. I will recommend you guys to my friends and family! We all had a great time, and we appreciate your work! One thing that I think should be made available to future customers is a cost breakdown of each portion of the trip (like how much per person a given day tour costs, or how much a given transfer from A to B costs). This allows the travellers a reference point for how much to tip. The overall tour package price provides no points of reference. Inclement snowy weather at a border crossing between Chile and Bolivia was the only real hiccup. The emergency contact number provided by South America Travel was readily answered, however they did not provide any advice nor guidance as to how to address the weather delay. We ended up making our own decision to pass through a separate border crossing, with an additional cost of 375 USD.
David Smith
AUWarning Do not give them your money Warning Do not give them your money. Once they got our money they did not respond back in time. Worst travel company ever. Go with a more reputable tourist group. We booked them for Peru and Bolivia and they didn’t even listen to our requests. We almost missed flights as their transports didn’t arrive in time. They drop you off at airport and don’t tell you what flight you are on. We paid for a Tourist Bus and they put us on a urine dirty local bus. We were stranded at night at Aguas Calientes with no ride. We would go to assigned hotels and they didn’t have our name on reservation. We wanted a company for safety and they failed miserably. I’m an extensive traveller for 50 years and by far this company was my worst experience. For safety go elsewhere. David Smith 2024