Totally disappointed Totally disappointed I rented two motorcycles for an upcoming trip to Italy. Chose this website because of the "free cancellation" policy as my trip was not 100% certain. When I found I had to cancel my trip and asked for the refund I was informed that they only refund the open amount. This is not correct as they ask for the full value of the rental up front! Will never use this service again. I cannot accept a company that wants to make money even when not providing anything. They took me €700 for no service!!! We asked to cancel the reservation one week before. #AC5CFAD8 & #0FFEE772

Let down twice Originally booked a Vespa for our trip away months ago ony for it to be cancelled two weeks away from trip with the excuse that the scooter was "out of order for that period" So looked at their website and found a different Vespa to hire only so I booked it , 1 week later I get the same email with the same lame excuse . The correspondence recieved after was they had already informed me there was no Vespa to hire even though it was available on website .. Will never use them again and looking at the reviews I very much doubt I will get my deposits refunded

Disappointed - 30+% overpriced, unreasonably formal approach. Disappointed. So convenient web site, but so overpriced and so unprofessional service. They gave me the price 30+% higher than renting directly from the owner. With paid drop-off/pick-up which turned out to be free when you book from the owner. Their support is only email-based and quite slow. The worst thing is - they refuse to refund the pre-payment excusing themselves with their formal policies and offering that I send the 'the voucher from local rental company' to get their 'price match guarantee' . Seriously? So you guys want me to book from the owner, send you the papers and then say "Mr Owner, thank you, please cancel because I booked just to get 'price match guarantee' from BikesBooking"? You're so funny :)))) Avoid booking through them, they just don't deserve it. Contact owner directly instead. My booking number is #E49D977C

Booked machine not available Booked machine not available. Bikesbooking rebooked. We canceled and have been chasing payment for 1.5 months. No response to emails!!!! Bad service!!!! Not recommended!!! As of March 4, 2024, 6:30 a.m., the amount of €358.90 has not been refunded!! Please do it!

Rent desaster I reserved a scooter with 50ccm in Palma. When i arrived to „mister scooter“ with my reservation,he didnt know anything about,he didnt had one and try to gave me a 125ccm scooter which i cant drive. I contact bikes booking and ask them whats going on,they contact the company and the owner told them,i want to give the scooter to my 14years old son,who doesnt even have a driving license. Which was completely not true. Bikes booking was not helping me at all.and we lost two days,taxi rides to find a new scooter to rent,which was also double price. Never again with bikes booking