CruiseCheap.com

220 Congress Park Dr Suite 330, Delray Beach, FL 33445, United States
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3.65
Based on 20 Reviews

5

45.00%

4

25.00%

3

5.00%

2

0.00%

1

25.00%
About CruiseCheap.com

At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap! Book Your Cruise Online or call our friendly and knowledgeable cruise experts at 1-800-543-1915

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zaira
CW

Can't come in contact with Cruise Cheap after down payment On 1 of July 2022 I booked a cruise with cruise cheap for a cruise in October. I paid a down payment of $500.- I got the booking confirmation, in the booking confirmation I got a final due payment day 7/11/2022 0n 3th of July, I got a email from them telling me to act fast because of my payment due time. I tried to call, email, send contact form.,because my final due day on my booking confirmation is the 11 of July. I got no answer from them. On 5 th of July, I got the message that this will be their final attempt, to collect the money. I am sending since 3 th of July each day more than 5 emails to them. The only message I got back from them is a automatic response, that my message has been received and if they don't answer me within 24 hours, I can call them. But they don't respond the calling. I haven't not paid the final part of the booking, I don't know if I already has loose my down payment of what gonna happen with my booking. I can't reach them, How can I reach Cruise cheap? I am very frustrated. Thank you for finally answer me. My invoice I received after I booked the cruise, the final payment due day was 7/11/2022. I still have the invoice you sent me on 7/1/2022 On 7/3/2022, you sent me another invoice with due day 7/4/2022. I really don't understand why those changes. I am happy that you told me that my booking is still on hold. I hope that everything will going smoothly from now on.

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Jillian Kaneen
NZ

Unfortunately I have phoned America… Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is one of my many emails replied too.

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mehran kamalvand
GB

I booked 5 cruises Three were cancelled… I booked 5 cruises Three were cancelled without the company telling me They have not refunded me When I complained first they accused me of being a liar and then they blocked me I am suing them p.s anyone want to know i am telling the truth i will forward their e mails Keep away from these people They treated me appallingly They are not cheap for no reason They employ the bottom of the barrel Any questions hit me up i enclose my full details here

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Ed pos
GB

It was easy to make reservations It was easy to make reservations, but I didn't received email confirmation.

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DavidN
GB

Always a pleasure talking to Elaine… Always a pleasure talking to Elaine Henry. We've found her to always personable and knowledgeable. She was particularly helpful two years ago when I had a ladder accident just before a long cruise. She walked my wife through the cancellation process and how to file the cruise insurance claim. She was helpful again this year when our ocean and river cruises were cancelled by the cruise lines.

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