Doug Schongalla
GBExcellent information and assistance We had a reasonable concept for our cruise. Our consultant, Ian Simmons, addressed all of our questions and provided insight that we had not considered. In a very short conversation, we were able to confirm our cruise. We are confident that our booking through Ian / CruiseCheap resulted in a much better value than what we were discussing with a different company.
Tammy
GBexcited Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.
Anthony
MXTechnical error resolved. While the error probably could have been avoided or resolved at the initial point of contact, mistakes happen and it is the resolution that matters. By the time the issue had made it to Toni Glerum in their customer commitment team it had become quite convoluted yet she showed integrity and interest, and remained factual and solution orientated. The issue has been resolved to my satisfaction and we are currently looking at booking another cruise and will use their services again. Even if in the unlikely event we encountered the same problem, I would rest assured knowing it would be managed appropriately. Toni, thank you again. You are a credit to your organization.
S. Ram
GBWe have for several years work with a… We have for several years work with a capable and experienced person at CC. We highly recommend that people contact Mr. Philip Prager at CC for assistance on cruises. Very helpful and willing to go the 'extra mile' for a potential customer.
Barbara Jane
GBrep on the phone could not answer a lot… rep on the phone could not answer a lot of my questions on drink packages, etc