Anthony
MXTechnical error resolved. While the error probably could have been avoided or resolved at the initial point of contact, mistakes happen and it is the resolution that matters. By the time the issue had made it to Toni Glerum in their customer commitment team it had become quite convoluted yet she showed integrity and interest, and remained factual and solution orientated. The issue has been resolved to my satisfaction and we are currently looking at booking another cruise and will use their services again. Even if in the unlikely event we encountered the same problem, I would rest assured knowing it would be managed appropriately. Toni, thank you again. You are a credit to your organization.
Fred Saccucci
GBWe have been using your travel company… We have been using your travel company for many years. Always using Maggie Britton for our travel plans. Maggie has always provided us with we feel the best of quality care. Maggie is truly an asset to your company. Thank you kindly Mr. Mrs Saccucci
mehran kamalvand
GBI booked 5 cruises Three were cancelled… I booked 5 cruises Three were cancelled without the company telling me They have not refunded me When I complained first they accused me of being a liar and then they blocked me I am suing them p.s anyone want to know i am telling the truth i will forward their e mails Keep away from these people They treated me appallingly They are not cheap for no reason They employ the bottom of the barrel Any questions hit me up i enclose my full details here
Michele Chase
GBGreat service Great service. Professional and courtesy staff.
Tammy
GBexcited Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.