Arthur Ysmael
GBWe are very very satisfied with service… We are very very satisfied with service all thru the years with our agent Jackie Shoemaker.Pleasant,knowledgeble and always on top of things we needed.Been Cruising for years and she always make so wonderful each time.
Anthony
MXTechnical error resolved. While the error probably could have been avoided or resolved at the initial point of contact, mistakes happen and it is the resolution that matters. By the time the issue had made it to Toni Glerum in their customer commitment team it had become quite convoluted yet she showed integrity and interest, and remained factual and solution orientated. The issue has been resolved to my satisfaction and we are currently looking at booking another cruise and will use their services again. Even if in the unlikely event we encountered the same problem, I would rest assured knowing it would be managed appropriately. Toni, thank you again. You are a credit to your organization.
Doug Schongalla
GBExcellent information and assistance We had a reasonable concept for our cruise. Our consultant, Ian Simmons, addressed all of our questions and provided insight that we had not considered. In a very short conversation, we were able to confirm our cruise. We are confident that our booking through Ian / CruiseCheap resulted in a much better value than what we were discussing with a different company.
Tammy
GBexcited Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.
John S
GBGreat prices and great support! We have booked several cruises through cruise cheap.com. Our agent, Hope Cooper, is superb to work with and very pleasant to talk too and goes extra mile to get what you want. Never worry about reservations as I know she has our back! Lot forward to booking more cruises through her in future.