Feedback about the work of air support Flyhacks Recently we’ve met very difficult situation with our connected flights (first flight was delayed significantly and we missed the next). The attempt to resolve the situation with the company carrier was totally unsuccessful. Without any hope we called to Flyhacks.. Many thanks for you responsibility, respectful and understanding attitude to your clients! The representative of the team Air Support Ilya Osadchiy resolved everything very quickly and professionally! Your company and the team are really worthy the trust of your clients!!!

Efficient and quick service Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.

It is what it is Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after. Flight time we had booked was in the AM and moved to the evening, connection flight missed. Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs. Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.

The worst booking office ever The worst booking office ever! End of 2019 flyhacks booked a flight for me from Düsseldorf to Tampa (Florida) by Norwegian Air. Due to the corona crisis this flight was cancelled. Flyhacks promised me to refund my flight fee as soon as Norwegian Air refunded the money. On April 29. 2020 Flyhacks sent me an email in which they wrote that Norwegian Air had refunded the flight fee to Flyhacks. Now, october 16., 13 emails later, I stil did not get any refund from Flyhacks. They even stopped answering my emails.

Never ever Flyhacks Never ever Flyhacks. To order baggage is very complicated and a real rip off. On the ticket it was stated I can buy it if I call them for 240 SEK. When I called them the price suddenly rised to 380SEK which I som extra irritating I needed to pay 3 times because on the way back home they mayed me 2 different reservation number and it counted as 3 different booking. At the end of the day it was so expensive I could have flyed with some well known luxuary airline.