It is what it is Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after. Flight time we had booked was in the AM and moved to the evening, connection flight missed. Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs. Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.

Huge problems with this website Huge problems with this website! On our outbound flight I didn't receive my boarding passes until four hours before the flight which was quite stressful as I didn't know if I was checked in or not. On the return flight home the booking numbers they sent me are wrong and don't match up with the airlines check In services. When I called flyhacks to try remedy the situation they emailed me one of the two tickets I needed. Absolutely the worst flight booking website, I would not recommend this service and can't wait for my holiday to be over so I can put this terrible experience behind me.

flyhacks - waiting for refund 7 months!!!! I booked and paid for flights in May 2020 and these were cancelled due to covid. refund still not arrived....same excuses as other travellers have reported - multiple emails and again they are now not replying to my emails!!! are they even still in business? may have to resort to applying through the court!!! not impressed at all

Fantastic service Fantastic service. Used them for the first time to book a much cheaper flight deal than anywhere else. Was surprised by the ease of their website, booking process and their tone of voice in their comms made me smile. I always felt informed the status of my flights and they even checked in for me. Will recommend to anyone else looking for good deals made easy!

Feedback about the work of air support Flyhacks Recently we’ve met very difficult situation with our connected flights (first flight was delayed significantly and we missed the next). The attempt to resolve the situation with the company carrier was totally unsuccessful. Without any hope we called to Flyhacks.. Many thanks for you responsibility, respectful and understanding attitude to your clients! The representative of the team Air Support Ilya Osadchiy resolved everything very quickly and professionally! Your company and the team are really worthy the trust of your clients!!!