We have had exactly the same experience… We have had exactly the same experience as many of these other poor people. We have been waiting 16 months now (since May 2020) for our refund for two flights, refs: PXU0Y and NKUCP5, cancelled due to Covid. Each email has been met with much the same response as other people have had, i.e. apologies but they have not forgotten about us. Our travel insurers (Halifax) have also been extremely unhelpful. Flyhacks are now ignoring our emails. It's criminal!! Andrea Wilkinson, Doncaster

Exellent to fins cheap flights Exellent to fins cheap flights. I was looking for a flight for a couple of exact days and i was only capable to find very expensive flights on this days. Flytracker found combinations I never had thought about. I had to upgrade my handluggage after booking. I am used to do it myself, but on this flight it was difficult for me. I mailed customservice and they did it within short time. I am used to checkin myself. Now I have to wait for their email. I hope this also will be good.

Flyhacks the clues in the name !! DO NOT USE THIS COMPANY!! I have been waiting for a refund since March 2020, after email after email, they told me in August it would take another 90 day's , I waited . Now after contacting them again for my money, I have been told the same rubbish, it's still in the finance department back log. Complete time wasting tactics .

Never ever Flyhacks Never ever Flyhacks. To order baggage is very complicated and a real rip off. On the ticket it was stated I can buy it if I call them for 240 SEK. When I called them the price suddenly rised to 380SEK which I som extra irritating I needed to pay 3 times because on the way back home they mayed me 2 different reservation number and it counted as 3 different booking. At the end of the day it was so expensive I could have flyed with some well known luxuary airline.

A failure quickly resolved Flyhack failed to send a form to be able to get automatic boarding on a Ryanair flight. Nevertheless when I sent an email the situation was quickly under control. Even though it was a last minute exercise