AVOID THIS COMPANY IF POSSIBLE!! AVOID THIS COMPANY IF POSSIBLE!!! The instruction of meeting point was not clear and NO SIGNAGE to direct people where to meet especially for tourist which can be confusing. We were half an hour early waiting until 10am (booking time) we saw a group of people led by the City Wonder tour guide walked passed to the Colosseum (literally at the metro and have not crossed the road to the entrance yet), the tour guide asked us to meet the person at the right spot. Then we were told we are too late to join the tour and they cannot do anything about it! It was just less than 5 minutes ago the tour left and they would be have been still not in the queue yet. They refused to give us the tickets which we paid so much and OVERPRICED so we can enter ourselves without joining the tour. It was not a peak season and the queue was not long at all and we can go into Colosseum ourselves if they gave us the tickets. All they did was NTH and refused to refund and the money was thrown into the sea just like that just because we waited at wrong spot and finally met them in less than 5 minutes! It was our 1st day of our holiday and it RUINED the whole day mood with poor service. DONT WORRY buying tickets from them, just buy online and a lot cheaper and you get to hold your tickets!!

Daniel is the best guide Our guide Daniel did an outstanding job guiding us to and through the island of Mont Saint Michel.Unfortunately the other guide ( we forgot her name) was hard to understand, because of her accent, but Daniel made up for it and provided useful information, not only about Mont Saint Michel, but about the entire region. We could spend approximately 3 hours on the island and visit the abbey in a perfect pace. The whole group had a good energy and we stuck together like a family. Our two drivers were friendly as well. Thank you Daniel en City wonders for providing us an unforgettable experience! Top notch!

Misleading and Expensive Misleading as you are not paying for missing the queue at Eiffel Tower You gather then walk to join the regular queue. Tickets are not pre purchased to avoid customers waiting. Ticket prices at the booth are vastly cheaper than the tour price even after you factor in paying for a guide. We were unable to go to the top of the Eiffel Tower due to volume. Ironically, we would have made the top if we had not wasted time waiting for the tour group to assemble ! Refund is disproportionate to the cost and the customer service email does not listen to rationale. Avoid using. We have learned our lesson.

Our tour guide Robert & driver… Our tour guide Robert & driver Barrington were fantastic. The tour information from Robert very much enhanced our experience at Stonehenge, Bath & Windsor Castle. They both were super down to earth, knowledgeable & fun. We highly recommend this excursion to see & learn a lot in just one day. Awesome company & staff!

We arrived late for our tour and one of… We arrived late for our tour and one of the guides kindly took us to try and catchup which we did fortunately, but they did say they would put us in aater group if not...... Carlos the group guide was really lovely and knowledgeable about all things Collesium and Palletine Hill. He was constantly looking for shady and less crowded places which was appreciated on the scorching heat of the day! Would highly recommend....