Mrs Ali Rand
GBFantastic Tour This tour is well worth doing, the meeting point was very easy to find and our tour guide Elly was there ready to greet us. Elly was friendly, knowledgeable and extremely informative! The glass blowing demonstration at Murano Island was amazing, incredible to see these craftsman at work. Burano Island is so pretty with all the different coloured buildings. Would highly recommend this tour and if your guide is Elly, you are very fortunate!
Katie Kinsella
IEAmazing tour of the colosseum Amazing tour of the colosseum, Roman forum and palatine hill! Our tour guide Patrick with city wonders was incredible. Such a lovely and kind man which made the experience even better, we learned so much and really enjoyed the day. We had an amazing time and highly recommend. Thank you Patrick for an amazing tour, from the Ireland family!
YaYa
FRDaniel is the best guide Our guide Daniel did an outstanding job guiding us to and through the island of Mont Saint Michel.Unfortunately the other guide ( we forgot her name) was hard to understand, because of her accent, but Daniel made up for it and provided useful information, not only about Mont Saint Michel, but about the entire region. We could spend approximately 3 hours on the island and visit the abbey in a perfect pace. The whole group had a good energy and we stuck together like a family. Our two drivers were friendly as well. Thank you Daniel en City wonders for providing us an unforgettable experience! Top notch!
Daniela
GBTERRIBLE CUSTOMER SERVICE TERRIBLE CUSTOMER SERVICE. It was a rainy day in Milan. We left our hotel and the taxi service was having problems therefore we couldn’t call one. The first Uber canceled on us but a second arrived. We called the company the let them know that we would be 15 min late. The customer Service representative told us that all we had to miss 2/3 of the tour and that there was no way we could catch up with them at the exit of the Duomo. To make matters worse the representative told us to pay and book a separate tour of the Duomo directly with the Duomo website. As counseled by the City Wonders rep we went ahead and bought a separate Duomo tour with another company. Once we were finally able to join the tour for the viewing of the Last Supper (last part of the tour because they wouldn’t let us join in sooner), the tour guide approached us and handed us a ticket for the Duomo (after their representative had told us that we wouldn’t get one therefore after we had already purchased another ticket directly with the Duomo website. Terrible customer service!
Arbi Haftavani
GBBe aware - This company is a fraud - Stay away Be aware. City Wonders is a fraudulent company. They scammed us. We booked Their Pompeii and Positano Tour, 1 month before arriving in Rome. We emailed them the first day when we booked that we are only taking this tour for Positano and wondering how much free time we would have there. They replied and said 2:30 hours of free time. This company took our money $588.00 for 2 adult and 2 children , took us to Pompeii and then on the way to Positano, 10 miles away, they turned back and said, because it was traffic earlier and we were behind schedule, they decided not to go to Positano, JUST LIKE THAT ! they turned back and said no worries, we will offer refund. After 30 emails back and forth , they said we can only offer 30% refund and asked us NOT to contact them anymore and instead reach out to Expedia for refund. When we talked to expedia, they informed us, City Wonders did not even autorized any refund. When Expedia reach out to them they did not even answer there phones. This company is a complete fraud. They are scammers and because they know you are traveling from other places, you can not legally challenge them, so they do whatever they want with no refund. To this day, we have not recieved any refund they offered ( which was not even fair ). They use Positano Name and pictures in their tour and then do not take people there. We checked other reviews and believe me, there are many other people who experienced the same thing with this company. They are total fraud. STAY AWAY FROM THIS TOUR COMPANY.