Misleading and Expensive Misleading as you are not paying for missing the queue at Eiffel Tower You gather then walk to join the regular queue. Tickets are not pre purchased to avoid customers waiting. Ticket prices at the booth are vastly cheaper than the tour price even after you factor in paying for a guide. We were unable to go to the top of the Eiffel Tower due to volume. Ironically, we would have made the top if we had not wasted time waiting for the tour group to assemble ! Refund is disproportionate to the cost and the customer service email does not listen to rationale. Avoid using. We have learned our lesson.

Please allow me to rate you at a zero… Please allow me to rate you at a zero out of 5 stars you canceled this reservation 1 day before our tour, Too late to book another tour. You never gave any reason to me or Viator.com. I called you, someone spoke Italian then hung up. Thanks for ruining our vacation. SHAME ON YOU,I will post this to all reviews on you. Recommendation give your worst enemy a tour from city wonders!

Never recommend it to anyone If I could give zero star, I would definitely rate it that way. We were late for 5 minutes for one of the tour and they were not even hesitate to help us to accommodate in the tour. They gave our tickets without further help and left us alone although we were there. The funniest part was we had tour other day and we had to wait more than 15 minutes for other travellers to join. We were really frustrated of what was happened and it did negatively affected our trip. The worse experience we have ever had in our life. Never recommend the city wonder in rome as there is no any support or sympathy.

Stay away from this Company Stay away from this Company. Eiffel Tower trip to summit booked and paid in advance. Ticket should be COLLECTED before adventure begins ( as booking says) They had no the tickets for us, they were BUYING tickets on time of entry where at this stage summit was closed due to capacity...... Joke.... Lift to top was going constantly just tickets weren't possible to buy ( where we paid few days in advance to secure an experience )..... Even later when summit tickets were available, our booking wasn't valid anymore & were refused to enter..... Terrible service

Bath, Windsor, and Stonehenge Our driver Barrington and guide Robert were fantastic. Barrington made the trip very smooth and went out of his way to make the tour comfortable. Robert's passion for history shines through in his descriptions of the people, places, and events surrounding the sites on our tour (Bath, Windsor, and Stonehenge). If I were to book again, I'd gladly take Barrington and Robert as driver and guide, but I'd only try to visit two of the sites in one day. Despite being a very long day, there isn't enough time to take in each location.