City Wonders Unreliable and Untrusted City Wonders canceled our tour we had arranged more than 70 days before, leaving us a sold out venue and no alternatives. A week before our travel date they cancel saying, “the museum canceled all tour tickets”. This seemed unlikely to me so Zi checked it out. Two other tour operators told me they have never had that happen and a call to the museum found they were equally unaware of that ever occurring. So I suppose add dishonesty to poor customer service.

Fantastic Tour This tour is well worth doing, the meeting point was very easy to find and our tour guide Elly was there ready to greet us. Elly was friendly, knowledgeable and extremely informative! The glass blowing demonstration at Murano Island was amazing, incredible to see these craftsman at work. Burano Island is so pretty with all the different coloured buildings. Would highly recommend this tour and if your guide is Elly, you are very fortunate!

Misleading and Expensive Misleading as you are not paying for missing the queue at Eiffel Tower You gather then walk to join the regular queue. Tickets are not pre purchased to avoid customers waiting. Ticket prices at the booth are vastly cheaper than the tour price even after you factor in paying for a guide. We were unable to go to the top of the Eiffel Tower due to volume. Ironically, we would have made the top if we had not wasted time waiting for the tour group to assemble ! Refund is disproportionate to the cost and the customer service email does not listen to rationale. Avoid using. We have learned our lesson.

Bath, Windsor, and Stonehenge Our driver Barrington and guide Robert were fantastic. Barrington made the trip very smooth and went out of his way to make the tour comfortable. Robert's passion for history shines through in his descriptions of the people, places, and events surrounding the sites on our tour (Bath, Windsor, and Stonehenge). If I were to book again, I'd gladly take Barrington and Robert as driver and guide, but I'd only try to visit two of the sites in one day. Despite being a very long day, there isn't enough time to take in each location.

Pere Lachaise tour 17. July: This is a well organised tour which wound its way through the labyrinth of Pere Lachaise cemetery. It was very well directed by our tour guide, Becky, who spoke knowledgeably about each grave whilst allowing us time to linger and maybe to take photos. She was happy to answer questions. She made the experience most enjoyable!