This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!

Scammed by Bookit.com They Shut down their business and took our money.We booked a trip and they cancelled it, we received no credit no refund and they have the nerve to not answer the phones. They claim it’s Covid-19, but back open and taking reservations for future trips. No return calls, customer service workers are limited and they computers have no information on helping us with our booking. They ruin a family vacation and caused more pain to my family than Covid-19 did.

I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

Booked my vacation with book it...had… Booked my vacation with book it...had never used their services and I can honestly say that it was very easy and convenient. Prices were very competitive compared to other sites....I shall return to book again!!!

Good service Good service, fast responses from customer support!