Absolute toilet Absolute toilet. Booked car for Heathrow over a month ago stating luggage and people. Only to be informed 2 day before departure that we would need a bigger car for more money. Taxi code no better as could not get in touch with to find out what is happening. Avoid this company at all costs.

Terrible service and lies! I booked a pick up from Stansted airport. When my plane was delayed I emailed them to let them know I would now arrive early hours of the morning and they replied saying they couldn’t find the booking. I forwarded them the receipt of the payment and they said they’d made a mistake and they refunded my money! This was no good to me as I was about to board a plane home and needed a taxi at the other end at 2am! They then claimed they didn’t pick up at Stansted but you can go into the website and book one from there right now!!!! Appalling service! Avoid at all costs!

Outstanding service at a difficult time Outstanding service. Our flights were cancelled because of the health emergency and we got flights two days later. We emailed the taxi company from New Zealand and they immediately agreed to collect us at the new time. They came as promised, on time, and got us back home at a time when some operators had decided to stop providing any service. I would certainly use them again.

Unreliable, untrustworthy car booking company. This is an appalling company, unreliable and untrustworthy. I booked a car from Portsmouth to Heathrow Terminal 3. They sent it from London(!), there was a traffic jam, the driver told me he would be 30 min late. I might have missed my plane so managed to get a local taxi to take me. The company then pretended that the driver was on time and has so far refused to get me a refund, failing to recognise their responsibility to get me a car at the booked time to get me to the airport. Why send a car from London to pick me up in Portsmouth? Guaranteed unreliability. To be avoided, you will miss your plane/train, be late for your meeting.

Ask for Shokat Had a quick trip from Heathrow to Windsor Marina and return. Brilliant taxi service . Shokat was polite , first class driver, car was spotless and comfortable . If using this company ask for Shokat. Lawrence