Very pleased with this company Very pleased with this company. Taxi booked a day in advance for a transfer from the hotel to Heathrow T5. Booking process was simple and cost reasonable for the area. Driver turned up a little early and rang me once at the hotel which was great. He also helped me with my two big check in bags. I was worried about booking a taxi but the entire experience was perfect. Thoroughly recommend this company!

Excellent experience We booked through taxicode. Due to more than four hours waiting in passport control, had to cancel our request, after driver had arrived at meeting point. When finally we were done, contacted again Mouhamad, our assigned driver, who was kind enough, even after having waited for us before, to return within 15 minutes and take us to Cambridge. A nice car, great driver and very, very nice person. We warmly recommend

Did not honour the booking Made a booking through Taxi Price Compare and chose Prima Drive. Paid for the booking and had confirmation by email. Then the day before I am due to travel to Heathrow, they contact me informing that I have the pay the driver an extra 10 pounds since they have calculated the route to be longer than expected! I cancelled the booking via Taxi Price Compare and I am waiting on the refund. Be very wary of this firm

Not recommended - read the small print! We booked a return journey to Heathrow through Taxicode and were allocated Prima Drive. Due to the government lockdown banning travel for holiday purposes we had to cancel 10 days before the date of travelling. We were only refunded 10% of the original cost despite it being out of our hands with no consideration of the reason for cancelling. Not recommended to use.

Outstanding service at a difficult time Outstanding service. Our flights were cancelled because of the health emergency and we got flights two days later. We emailed the taxi company from New Zealand and they immediately agreed to collect us at the new time. They came as promised, on time, and got us back home at a time when some operators had decided to stop providing any service. I would certainly use them again.