Terrible driver Terrible driver. Dangerous driving. Late to arrive. Looked like he was falling asleep at the wheel so terrifying drive. Complained to the company and heard nothing back. Hopeless. Do not use.

Told to book un Uber by unreliable driver Had booked for an early Sunday morning trip to Heatrhow airport, after 10 min waits and attempting to call nu,erous time, the driver finally picked the phone and told me he had slept in. He would be another 30 min to get to me, which was hard to trust and also meant I would late for my flight. He advised me that an alternative was for me to “book an uber” and that he'd pay for it, now there is no uber around my area and after trying different companies and finding a taxi to take me, this costed me a hefty sum which I am still waiting to get refunded.

Not recommended - read the small print! We booked a return journey to Heathrow through Taxicode and were allocated Prima Drive. Due to the government lockdown banning travel for holiday purposes we had to cancel 10 days before the date of travelling. We were only refunded 10% of the original cost despite it being out of our hands with no consideration of the reason for cancelling. Not recommended to use.

Ask for Shokat Had a quick trip from Heathrow to Windsor Marina and return. Brilliant taxi service . Shokat was polite , first class driver, car was spotless and comfortable . If using this company ask for Shokat. Lawrence

A fantastic service highly recommended. A fantastic service, peace of mind early 6am pick up from Heathrow. Long flight and relieved to receive a tex from the driver saying he was waiting outside. Been let down in the past from other cabs not showing up and would highly recommend Prima based on my experience.