Not recommended - read the small print! We booked a return journey to Heathrow through Taxicode and were allocated Prima Drive. Due to the government lockdown banning travel for holiday purposes we had to cancel 10 days before the date of travelling. We were only refunded 10% of the original cost despite it being out of our hands with no consideration of the reason for cancelling. Not recommended to use.

Absolute toilet Absolute toilet. Booked car for Heathrow over a month ago stating luggage and people. Only to be informed 2 day before departure that we would need a bigger car for more money. Taxi code no better as could not get in touch with to find out what is happening. Avoid this company at all costs.

Unreliable, Unprofessional Absolute a joke, booked 10 days advance, received email confirmation and payment taken from credit card. At time of pick called to ask whereabouts of the driver, i was informed your booking has been cancelled as payment was not processed. Payment was processed and emailed them the confirmation. No courtesy to inform us they cancelled the booking. Had to make alternative emergency arrangements for airport drop off, just made it in time before check in closed. Do not use, unprofessional and unreliable, much better customer focused competitors out there

Driver Waseem was excellent Driver Waseem was excellent. We booked a 7 seater from Morden to Heathrow. He was accommodating as we changed booking deatils on last day. No hiccups at all. Price was the best in town. Highly recommended, will surely use again.

Best choice! Like for my last trip with Prima Drive, the punctuality was perfect, the car was in perfect state (it was a recent Mercedes), the driver smooth and smiling, and always with the best price I could find. No doubt I'll use the same company for my next trip.