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THEY SUCK We reserved and paid over $1000 to be at the Prince Conti Hotel April 11,12,13th. My son was involved in a near fatal accident March 29, involving 2 weeks in intensive care/Trauma . We notified New Orleans.com April 3rd, when it was apparent he would need home care after 5 different intense surgeries. We believe 8-10 days notice of cancellation as a result of a family emergency is adequate notice in a business that normally accepts cancellations up to 24 hrs before the occupancy date. Not New Orleans.com........They had a "NO Cancellation policy during one of the busiest times of the year...go figure. Keep the money while the medical bills go north of $250,000.....

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