London Loves
GBI would not recommend this airline at… I would not recommend this airline at all. Me and family paid almost $3000 for a trip with insurance. My mum unfortunately has a medical emergency to where we had to change the dates around. We contacted you guys and you’ve said a supervisor would get back to us and still nothing. Our original date is approaching and still no response. We sent over all the documents needed to have this information validated. Terrible customer service. Will never book with them again.
visionfi
GBI mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you
Daniel Storjohann
GBCharged double for tickets 45 days later no response Bought 2 tickets June 30, Credit card was charged same day June 30 from Underpricer and same day another $1369.00 from Latam airlines for the same tickets. 45 days later NO response from Underpricer.
Jenise Jarrett
GBI would give 0 stars if I could I would give 0 stars if I could. Just as another customer said, they screw you on the luggage. We booked on line. No question about luggage so we assumed the Fuji rules applied which was 1 free bag. Got a call from underpricer saying we needed to buy our luggage from them for the flight for $1700.00 for 4 bags (4 travelers both way's) have got zero help. My last customer service agent said no mention of luggage means no luggage allowed! Who has a separate department that sells taking your luggage on the flight you booked through them! If someone see's this at underpricer who can solve my problem, please give me a call!
Krishna Varanasi
GBAnita, The Rock Star I hit too quickly on choosing the flights and did not realize that there are about 20 hours of waiting time in Dubai in transit when there is another flight available in just one hour. I realized that in a few minutes after submitting the booking. Anita helped me very timely with the changes and her honest and straight answers signify that she is confident about her work and expertise. She is following the customer first in practice. This is my first-time experience on this website, now I prefer to come back to your website to do more bookings. Really appreciate Anita and her customer experience offering.