My experience was incompetence or fraud My experience with underpricer was at best incompetent customer service and at worst outright fraud. I was told I could cancel my flight and book another because one of my original flight legs had been cancelled. Three days after doing so, I was told there would be no refund on my cancelled flight. I am out over $3,000. I was sent to Underpricer through the Kayak website. I did finally receive my refund although I have to say my customer experience with Underpricer was not good.

Charged double for tickets 45 days later no response Bought 2 tickets June 30, Credit card was charged same day June 30 from Underpricer and same day another $1369.00 from Latam airlines for the same tickets. 45 days later NO response from Underpricer.

Thank you Thank you, Gia for all your kind assistance during my booking flight from DXB to IAD and return. You have shown a great patience with all my queries and concerns. Keep up the good work!!

Don't buy anything from Underpricer.com Do not buy any tickets from Underpricer.com. There is no service from the UnderPricer. They overcharged the seat selection fees. Kayak.com showed that the Underpricer was a partner of Kayak.com when I booked two tickets by searching kayak.com. I thought the Kayak knew how to select a good partner. It's not.

Good information and helpful During a chat with Amari from Underprice, she's very patient and helpful to search the good time flights which does best fits our requirements. I have done quite some research and comparison, the price they quoted is actually the most competitive.