Cumstomer care nonexistent Their phone customer care is only for new booking. If you already made a reservation and tried to reach them for something else, it is impossible to talk to a real person. They will transfer you many times to different departments, and say they would call you back but they never do. There is a spelling error in the name of my booking. They told me the error could be corrected when they reissued the ticket but the it was not corrected. Since I could not reach them by phone, I email them many time. They can’t reply the email within businesses hour since they CS team is overseas. Even when they reply, they ask repeatedly for the info I really provided and eventually stop responding to me, leaving the issue unsolved. I would not recommend this website since the risk is not worth it!

How much does it cost to select a seat Spent a great deal of money for premium economy tickets. So far, so good. Went in later to select my seats, so I could sit next to my wife on these 10 hour flights. They charge for that? Oh well, how much could it be? $350?!?!. How much is a sandwich, $3,000? They should have told me - if you want to be sure to sit next to your wife, it's another $350. Update - It had been pre-pandemic since I flew. But apparently, the worthless sociopaths who run the airlines now routinely cheat people this way. Who knew? Workers of the world unite, etc. Anyway, not really Underpricers fault, although I would have appreciated a word to the wise on just how much the seat selection would be $350 - this should literally be a crime.

Thank you Thank you, Gia for all your kind assistance during my booking flight from DXB to IAD and return. You have shown a great patience with all my queries and concerns. Keep up the good work!!

Don't buy anything from Underpricer.com Do not buy any tickets from Underpricer.com. There is no service from the UnderPricer. They overcharged the seat selection fees. Kayak.com showed that the Underpricer was a partner of Kayak.com when I booked two tickets by searching kayak.com. I thought the Kayak knew how to select a good partner. It's not.

Good information and helpful During a chat with Amari from Underprice, she's very patient and helpful to search the good time flights which does best fits our requirements. I have done quite some research and comparison, the price they quoted is actually the most competitive.