Dianne Croley
GBMy experience was incompetence or fraud My experience with underpricer was at best incompetent customer service and at worst outright fraud. I was told I could cancel my flight and book another because one of my original flight legs had been cancelled. Three days after doing so, I was told there would be no refund on my cancelled flight. I am out over $3,000. I was sent to Underpricer through the Kayak website. I did finally receive my refund although I have to say my customer experience with Underpricer was not good.
DeeDee Walsh
GBHow much does it cost to select a seat Spent a great deal of money for premium economy tickets. So far, so good. Went in later to select my seats, so I could sit next to my wife on these 10 hour flights. They charge for that? Oh well, how much could it be? $350?!?!. How much is a sandwich, $3,000? They should have told me - if you want to be sure to sit next to your wife, it's another $350. Update - It had been pre-pandemic since I flew. But apparently, the worthless sociopaths who run the airlines now routinely cheat people this way. Who knew? Workers of the world unite, etc. Anyway, not really Underpricers fault, although I would have appreciated a word to the wise on just how much the seat selection would be $350 - this should literally be a crime.
YOGESH ASHOKBHAI
INThank you Thank you, Gia for all your kind assistance during my booking flight from DXB to IAD and return. You have shown a great patience with all my queries and concerns. Keep up the good work!!
MLI
CAGood information and helpful During a chat with Amari from Underprice, she's very patient and helpful to search the good time flights which does best fits our requirements. I have done quite some research and comparison, the price they quoted is actually the most competitive.
visionfi
GBI mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you