Krishna Varanasi
GBAnita, The Rock Star I hit too quickly on choosing the flights and did not realize that there are about 20 hours of waiting time in Dubai in transit when there is another flight available in just one hour. I realized that in a few minutes after submitting the booking. Anita helped me very timely with the changes and her honest and straight answers signify that she is confident about her work and expertise. She is following the customer first in practice. This is my first-time experience on this website, now I prefer to come back to your website to do more bookings. Really appreciate Anita and her customer experience offering.
Kirk Mossing
GBGreat agent I have a gal named Apple from the Philippines. She was very kind and attentive. Did a lot of research and I really appreciate her being there. Her English is very good and the phone line is crystal clear. What I did not like, at all, was that two other people tried to call me. One from India who was very hard to understand trying to sell me seat reservations for $200+ and then someone else texting me about some nonsense. Kind of makes me weary of the company. I just work with Apple.
Syl Galaxia
GBTerrible Service, Exorbitant Fees Save yourself time and money by booking directly through the airline. Overpricer did not disclose at the time of purchase that preassigned seats which were included with airfare from the actual airline would cost hundreds extra through Underpricer. Underpricer called us over and over and over again. Underpricer’s change and cancelation policies also require additional fees or cannot be done at all when the airline offers the service for tickets purchased through them. All of these fees might actually cost more than the little bit you might save booking through them than the airline itself.
Diego Sipin
GBI was shopping for a deal online and… I was shopping for a deal online and GIA's name popped out on the chat room. I started talking to her and even though she was not able to get me the deal for my budget under 3K she was very kind, courteous and patient with me. Going forward to the future, I will look for Gia first and will seek her honest advise on my airline fare search. Thank you Gia for a wonderful experience chatting with you. You made your company very proud. Thanks Diego Sipin
Michael Nixon
ZATyson made the experience really great Tyson made the experience really great! He had the exact answers I needed to make an international booking with no mistakes and no stress. WHat a pleasure.