My experience was incompetence or fraud My experience with underpricer was at best incompetent customer service and at worst outright fraud. I was told I could cancel my flight and book another because one of my original flight legs had been cancelled. Three days after doing so, I was told there would be no refund on my cancelled flight. I am out over $3,000. I was sent to Underpricer through the Kayak website. I did finally receive my refund although I have to say my customer experience with Underpricer was not good.

Good information and helpful During a chat with Amari from Underprice, she's very patient and helpful to search the good time flights which does best fits our requirements. I have done quite some research and comparison, the price they quoted is actually the most competitive.

Josie helped me out with my flight… Josie helped me out with my flight booking and it took a while for the email to show up, but Josie was very helpful in finding a flight right for me.

I mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you

Terrible Service, Exorbitant Fees Save yourself time and money by booking directly through the airline. Overpricer did not disclose at the time of purchase that preassigned seats which were included with airfare from the actual airline would cost hundreds extra through Underpricer. Underpricer called us over and over and over again. Underpricer’s change and cancelation policies also require additional fees or cannot be done at all when the airline offers the service for tickets purchased through them. All of these fees might actually cost more than the little bit you might save booking through them than the airline itself.