Kirk Mossing
GBGreat agent I have a gal named Apple from the Philippines. She was very kind and attentive. Did a lot of research and I really appreciate her being there. Her English is very good and the phone line is crystal clear. What I did not like, at all, was that two other people tried to call me. One from India who was very hard to understand trying to sell me seat reservations for $200+ and then someone else texting me about some nonsense. Kind of makes me weary of the company. I just work with Apple.
Shona
GBRipped Off and Ignored My family paid over $3000 for their flights and they also paid for travel protection in the event of unforseen circumstances. After my mother got injured, my parents reached out to request a date change for the trip. After Underpricer was not responding, my parents reached out directly to the airline explaining the situation and how they also bought travel protection with their flights. The airline Finnair then stated that the travel protection my parents bought was not on file. When reading the terms and conditions under the section Change, it states that "changes are only allowed for unflown flights. When you request to change your flight with us, we will handle fulfilling your request with the airline on your behalf." So my parents are attempting request changing the date of our trip due to a medical emergency and I am confused on why it is not being handled as stated on the Underpricer website.
Marco
GBJosie helped me out with my flight… Josie helped me out with my flight booking and it took a while for the email to show up, but Josie was very helpful in finding a flight right for me.
visionfi
GBI mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you
Michael Nixon
ZATyson made the experience really great Tyson made the experience really great! He had the exact answers I needed to make an international booking with no mistakes and no stress. WHat a pleasure.