Thank you Thank you, Gia for all your kind assistance during my booking flight from DXB to IAD and return. You have shown a great patience with all my queries and concerns. Keep up the good work!!

Good information and helpful During a chat with Amari from Underprice, she's very patient and helpful to search the good time flights which does best fits our requirements. I have done quite some research and comparison, the price they quoted is actually the most competitive.

Cumstomer care nonexistent Their phone customer care is only for new booking. If you already made a reservation and tried to reach them for something else, it is impossible to talk to a real person. They will transfer you many times to different departments, and say they would call you back but they never do. There is a spelling error in the name of my booking. They told me the error could be corrected when they reissued the ticket but the it was not corrected. Since I could not reach them by phone, I email them many time. They can’t reply the email within businesses hour since they CS team is overseas. Even when they reply, they ask repeatedly for the info I really provided and eventually stop responding to me, leaving the issue unsolved. I would not recommend this website since the risk is not worth it!

Charged double for tickets 45 days later no response Bought 2 tickets June 30, Credit card was charged same day June 30 from Underpricer and same day another $1369.00 from Latam airlines for the same tickets. 45 days later NO response from Underpricer.

Anita, The Rock Star I hit too quickly on choosing the flights and did not realize that there are about 20 hours of waiting time in Dubai in transit when there is another flight available in just one hour. I realized that in a few minutes after submitting the booking. Anita helped me very timely with the changes and her honest and straight answers signify that she is confident about her work and expertise. She is following the customer first in practice. This is my first-time experience on this website, now I prefer to come back to your website to do more bookings. Really appreciate Anita and her customer experience offering.