Terrible Service, Exorbitant Fees Save yourself time and money by booking directly through the airline. Overpricer did not disclose at the time of purchase that preassigned seats which were included with airfare from the actual airline would cost hundreds extra through Underpricer. Underpricer called us over and over and over again. Underpricer’s change and cancelation policies also require additional fees or cannot be done at all when the airline offers the service for tickets purchased through them. All of these fees might actually cost more than the little bit you might save booking through them than the airline itself.

Horrible experience with Underpricer I am having a horrible experience with UNDERPRICER. I booked my tickets in February through Kayak and I was told that my tickets were confirmed. Now I am told by the actual Airline that some segments are not confirmed and that the agency that booked the tickets are responsible for re-summiting the tickets. Well it has been 3 months and they have not been able to resolve the issue. Every time I call, I am told that someone will call me within the 48 hours and I never get anyone to call me back. I have also emailed them at investigation@underpricer and I have not received any reply from them.

Tyson made the experience really great Tyson made the experience really great! He had the exact answers I needed to make an international booking with no mistakes and no stress. WHat a pleasure.

They will rip you off ! Do not use It started off actually good with this group, I booked a flight and paid for seats and when they went to go get the flight, they couldn’t be purchased, so they contacted me with an alternative plan.I thought great this place rocks! But then the realty set in, the seats I paid for on the original flight had not been rebooked on the new flights. So I have asked and asked and asked multiple representatives to either book me new seats, crediting my previously unused seats money or credit me back the dollars of the unused seats. They keep saying wait 24-48 hrs and we will have the refund. 2 weeks later still no refund. I have reached out many times and the response has been said no way we’re going to do that, a voicemail that says we’re going to do that, but never never never have. And multiple promises they would fix is, but it still hasn’t happened. I booked these people through KAYAK, and I think KAYAK should drop them as a supplier. This does nothing but tarnish KAYAK’s name . the customer service, and the ability to return money for something that I didn’t get is absolutely horrible Please, please, please do not use this group or they will steal your money

Don't buy anything from Underpricer.com Do not buy any tickets from Underpricer.com. There is no service from the UnderPricer. They overcharged the seat selection fees. Kayak.com showed that the Underpricer was a partner of Kayak.com when I booked two tickets by searching kayak.com. I thought the Kayak knew how to select a good partner. It's not.