I mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you

Horrible experience with Underpricer I am having a horrible experience with UNDERPRICER. I booked my tickets in February through Kayak and I was told that my tickets were confirmed. Now I am told by the actual Airline that some segments are not confirmed and that the agency that booked the tickets are responsible for re-summiting the tickets. Well it has been 3 months and they have not been able to resolve the issue. Every time I call, I am told that someone will call me within the 48 hours and I never get anyone to call me back. I have also emailed them at investigation@underpricer and I have not received any reply from them.

I would not recommend this airline at… I would not recommend this airline at all. Me and family paid almost $3000 for a trip with insurance. My mum unfortunately has a medical emergency to where we had to change the dates around. We contacted you guys and you’ve said a supervisor would get back to us and still nothing. Our original date is approaching and still no response. We sent over all the documents needed to have this information validated. Terrible customer service. Will never book with them again.

Ripped Off and Ignored My family paid over $3000 for their flights and they also paid for travel protection in the event of unforseen circumstances. After my mother got injured, my parents reached out to request a date change for the trip. After Underpricer was not responding, my parents reached out directly to the airline explaining the situation and how they also bought travel protection with their flights. The airline Finnair then stated that the travel protection my parents bought was not on file. When reading the terms and conditions under the section Change, it states that "changes are only allowed for unflown flights. When you request to change your flight with us, we will handle fulfilling your request with the airline on your behalf." So my parents are attempting request changing the date of our trip due to a medical emergency and I am confused on why it is not being handled as stated on the Underpricer website.

Charged double for tickets 45 days later no response Bought 2 tickets June 30, Credit card was charged same day June 30 from Underpricer and same day another $1369.00 from Latam airlines for the same tickets. 45 days later NO response from Underpricer.