Tyson made the experience really great Tyson made the experience really great! He had the exact answers I needed to make an international booking with no mistakes and no stress. WHat a pleasure.

Thank you Thank you, Gia for all your kind assistance during my booking flight from DXB to IAD and return. You have shown a great patience with all my queries and concerns. Keep up the good work!!

My experience was incompetence or fraud My experience with underpricer was at best incompetent customer service and at worst outright fraud. I was told I could cancel my flight and book another because one of my original flight legs had been cancelled. Three days after doing so, I was told there would be no refund on my cancelled flight. I am out over $3,000. I was sent to Underpricer through the Kayak website. I did finally receive my refund although I have to say my customer experience with Underpricer was not good.

I was shopping for a deal online and… I was shopping for a deal online and GIA's name popped out on the chat room. I started talking to her and even though she was not able to get me the deal for my budget under 3K she was very kind, courteous and patient with me. Going forward to the future, I will look for Gia first and will seek her honest advise on my airline fare search. Thank you Gia for a wonderful experience chatting with you. You made your company very proud. Thanks Diego Sipin

Don't buy anything from Underpricer.com Do not buy any tickets from Underpricer.com. There is no service from the UnderPricer. They overcharged the seat selection fees. Kayak.com showed that the Underpricer was a partner of Kayak.com when I booked two tickets by searching kayak.com. I thought the Kayak knew how to select a good partner. It's not.