Josie helped me out with my flight… Josie helped me out with my flight booking and it took a while for the email to show up, but Josie was very helpful in finding a flight right for me.

I would give 0 stars if I could I would give 0 stars if I could. Just as another customer said, they screw you on the luggage. We booked on line. No question about luggage so we assumed the Fuji rules applied which was 1 free bag. Got a call from underpricer saying we needed to buy our luggage from them for the flight for $1700.00 for 4 bags (4 travelers both way's) have got zero help. My last customer service agent said no mention of luggage means no luggage allowed! Who has a separate department that sells taking your luggage on the flight you booked through them! If someone see's this at underpricer who can solve my problem, please give me a call!

Horrible experience with Underpricer I am having a horrible experience with UNDERPRICER. I booked my tickets in February through Kayak and I was told that my tickets were confirmed. Now I am told by the actual Airline that some segments are not confirmed and that the agency that booked the tickets are responsible for re-summiting the tickets. Well it has been 3 months and they have not been able to resolve the issue. Every time I call, I am told that someone will call me within the 48 hours and I never get anyone to call me back. I have also emailed them at investigation@underpricer and I have not received any reply from them.

I mistakenly booked a ticket for the… I mistakenly booked a ticket for the following month instead of this week and Raavi was able to correct my mistake and find a ticket that worked, I couldn’t be happier. Thank you

Terrible Service, Exorbitant Fees Save yourself time and money by booking directly through the airline. Overpricer did not disclose at the time of purchase that preassigned seats which were included with airfare from the actual airline would cost hundreds extra through Underpricer. Underpricer called us over and over and over again. Underpricer’s change and cancelation policies also require additional fees or cannot be done at all when the airline offers the service for tickets purchased through them. All of these fees might actually cost more than the little bit you might save booking through them than the airline itself.